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Ticketmaster App Not Working [How to Fix 2024]

Ticketmaster App Not Working [How to Fix 2024]

Ticketmaster is a ticket sales company that operates in many countries. Its clients include artists, venues, and promoters and it is the best place to sell or resell a ticket.

However, just like any other app, Ticketmaster app also has some issues which prevents the app from working properly. How can you fix it?

So, if you are looking for a way to fix the Ticketmaster app not working issue, then keep on reading this article where we have given a brief information on how you can fix your Ticketmaster app.

Why Is My Ticketmaster App Not Working? 

There can be a wide range of reasons why Ticketmaster app is not working you. Below are the few reasons:

  • Server might be down.
  • There might be some bugs in the app.
  • Poor internet connection.
  • Your Ticketmaster app’s cache might got corrupted.
  • You might be using the outdated version of the Ticketmaster app.

Is Ticketmaster App down?

If you think that the Ticketmaster app is down for you, then visit the pages like Downdetector, to see if Ticketmaster has reported outages in the last 24 hours.  

Check Twitter, Reddit & Other Forums

If you don’t find any report on temporary outages, then check on social media sites like Twitter, Reddit, and other forums where people with the same Ticketmaster app not working issue might be discussing anything about it.

How to Fix: Ticketmaster App Not Working

Follow the simple troubleshooting solutions below to know how you can fix the Ticketmaster app.

Wait for a While

Technical issues in the Ticketmaster app might be the reason your Ticketmaster app is not working. Or we can say that Ticketmaster’s app service is down. So, in this case, it is better to wait for a while till the issue is fixed on the Ticketmaster’s end.

Check your Internet Connection

A poor internet connection may prevent any app from working properly. Ticketmaster is no less. Therefore, ensure that you have a good internet or a stable connection.

Nonetheless, if you think that your WiFi network is the reason your Ticketmaster app is not working, then switch to mobile data and see if this helps. Furthermore, you can also restart your modem and router.

Clear Ticketmaster App’s Cache

Most of the time, the app’s cache gets corrupted and stops the app from working properly. Thus, it is better to clear the cache of the app.

Follow the steps:

For Android: Go to Settings -> search for Ticketmaster and open it -> click Clear Cache.

For iOS: Navigate to Settings -> General -> look for Ticketmaster app -> click iPhone storage -> select Offload App button -> Reinstall the Ticketmaster app.

Update the Ticketmaster App

We all know that outdated versions of any app can cause various problems and stops the app from working normally.

Similarly, an outdated version of the Ticketmaster app may cause issues that prevent you from selling or buying tickets peacefully.

In this case, update the Ticketmaster app to its latest version which will also fix bugs or issues the app might have.

Follow the steps:

For iOS: Go to App Store and select your profile icon at the top of your screen and then search for the Ticketmaster app. Now, click Update next to it.

For Android: Go to the Google Play Store and tap on the profile icon in the top right corner and then select Manage apps and devices -> Ticketmaster app -> select Update.

Log out & Login

Sometimes, the Ticketmaster app not working issue can be easily resolved by simply logging out and logging in after a few minutes. So, log out now and wait for a few minutes and login again and see if this fixes the issue.

Contact Ticketmaster Customer Service 

If the above solutions didn’t help and the issue still persists, call Ticketmaster’s customer service at 800 653-8000 or send an email to

You can also check the FAQs section to get answers to most of the common questions.  

Tickets Not Showing Up in Ticketmaster App 

If your Ticketmaster tickets not showing up in the app, then there might be some issue with your Ticketmaster app. In this case, follow the simple troubleshooting steps mentioned above to fix the issue.

Ticketmaster Login Problems 

If you are having Ticketmaster login problems, then you may have entered the wrong password. In this case, reset your password. Follow the steps:

  1. Navigate to My Account Log in page and select Forgot Password.
  2. Now, type in your email address and choose Next.
  3. If you have selected the phone option with a 6-digit verification code, you’ll receive a text or an email.
  4. Enter the given code and tap Confirm. Now, reset your password.

Ticketmaster Something Went Wrong 

When you are trying to claim your tickets on Ticketmaster and it shows ‘something went wrong’, then contact Ticketmaster customer support and explain the problem you are currently facing.

Try Alternatives:
Ticketmaster vs Seatgeek: Which Is Right For You? [2022]
SeatGeek vs Vivid Seats: Which Is Right For You? [2022]
Ticketmaster vs Stubhub: Which Is Right For You? [2022]


Why can’t I log into Ticketmaster App?

If you are not able to log in and see any error messages, you can try resetting your password and check if it is working.

How do I solve the Ticketmaster App not working issue?

You can restart your device or simply update the app to its latest version.

Is Ticketmaster legit?

Yes, it is completely an authentic company which holds exclusive rights to sell tickets for several biggest live concerts and shows

Other Errors:
Ticketmaster Error Code 0002 [Fixed 2022]
Ticketmaster Error Code u533 [How to Fix]
Facing Ticketmaster Error Code 5005? Try These Steps to Fix!  [2022]
Ticketmaster Error Code u201 [How to Fix]
Ticketmaster Error Code u534 [Explained & Fix]
Ticketmaster Error Code u102 [How to Fix 2024]


Wednesday 23rd of February 2022

The basic problem with Ticketmaster is that what they call their Mobile system is really an implementation of NFC. Still a rarity except on top-end phones.

Near-Field Communication.

Different frequency from Bluetooth. Only installed on the top end phones.

Ticketmaster sells tickets through any PC or iPod or old iPhone or Android. But for the big arenas, hockey stadiums, et. al. you have to do NFC which means acquiring use of a new iPhone or a new Samsung. Only NFC. Only after transferring tickets.

Under New Jersey law that is a fraud. Related to cancelling tickets and reselling them at higher prices. Before the law was changed, that was a recurring problem. Delivered tickets must be honored. Ticketmaster refuses to comply. If you get ripped off avoid Customer Service in favor of Small Claims Court (however named in your area) and ask for ticket price plus $2,000 punitive. Crapping on customers needs to be discouraged.