Amazon Prime Error Code 3565 [How to Fix]

Amazon Prime Error Code 3565 fix

Several Amazon Prime users are encountering the Amazon Prime Error Code 3565 in their devices. Amazon Prime users are getting this error while making purchases.

The error is related to the Payment issues and the error message is displayed as “Purchase failed. Your prime video payment is invalid. Error code 3565.”

How to Fix: Amazon Prime Error Code 3565

However, there is no information or fix provided by the Amazon Prime officials regarding this error. After doing some research, we manage to find out some ways to fix this issue.

Update your Settings

Many Amazon Prime users manage to fix Error 3565 by enabling 1-Click settings with a valid payment method. Therefore, we are also recommending you this method.

Here are the steps to enable 1-click settings:

  • Log into your Amazon Prime Account.
  • Clear your Cart items.
  • Go to the Payment Options.
  • Switch On & Enable 1-Click Settings.
  • Make sure your Payment method is valid.
Amazon Prime Error Code 3565

Now, try to proceed the payment again. See, your issue is resolved or not.

Change Your Device

If the above method does not work in your case, your issue might be regarding the payment device. Hence, you need to change your Amazon Prime payment device to fix this issue.

You can use your other device such as Laptop, Mobile or Tablet to avoid the Amazon Prime Error Code 3565.

What is Amazon Prime Error Code 3565?

As we mentioned above, there is no information regarding error 3565 available on Amazon’s official troubleshooting guide. Hence, it is difficult to say what exact Amazon error 3565 issue is.

Hopefully, the above methods will help you to resolve your issue. If you are getting other matters regarding Amazon Prime, let us know in the comment section below. We will definitely try to bring the solution to your issue.


Amazon Prime Error Code 3565 represents the issue related to the Payment. In this article, we explained all the information and fixed regarding this error.

All Amazon App Error Codes:


  1. This worked for me; thank you!

  2. Worked for me too! Thank you!

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