Skip to Content

Paramount Plus Error Code 6040 [Explained & Fix]

Paramount Plus Error Code 6040 [Explained & Fix]

Paramount Plus Error Code 6040: Did you get troubled with an error code 6040 while trying to stream Paramount Plus? 

If so, this is the perfect place for you if you use Paramount Plus but have encountered problems that have interfered with your streaming experience. In this article we’ll explain why you are having this problem and how to resolve it.

Paramount Plus is an streaming service that aims to give millions of online users access to the joys and nostalgia of cable TV for free. The majority of the biggest live channels, along with a good collection of movies and TV shows, can be available on Paramount Plus because of the partnership with the CBS All Access Network.

Like other streaming services, Paramount Plus is accessible on a variety of platforms, including the web, Android, iOS, Apple TV, Google TV, Fire TV, and even gaming consoles like the Xbox and PlayStation.

What is Paramount Plus Error Code 6040?

One of the many errors that can occur while using Paramount is the Paramount Plus error code 6040.

Error 6040 typically appears when you attempt to watch or playback a video on the Paramount Plus channel. And you won't be able to connect to the episode you want to watch because of this.

The screen will display messages such as “The video is unavailable at this time,” “Error Code 6040,” and “An error has occurred, please try again later” instead of displaying the content.

A few common troubleshooting techniques will help you resolve this problem. So, follow the instructions provided in the guide below to find simple solutions to the Paramount Plus error code 6040 problem.

Paramount Plus Error Code 6040

How to fix Paramount Plus Error Code 6040?

It seems that error code 6040 occurs when you exceed the Paramount plus device limit. However, it can’t be the only reason.

In order to fix this, you can try updating the software, closing the app and opening it again, and restarting the device.

Besides, someone on Twitter said that he was able to stream Paramount Plus using Roku TV. And another user said that installing a new modem has resolved the error code 6040 on Paramount Plus.

If this didn't help you, follow the below troubleshooting steps to fix the Paramount Plus error code 6040.

Check your Internet Connectivity

The primary issue is generally with the internet connection. Thus, there is a chance that your internet connection is unstable.

In this situation, try turning off your modem and router, waiting a few minutes, then turning them back on to see if you can get stable internet connectivity.

Update the Paramount+ app

Use the most recent version of the Paramount+ app if possible because an outdated version may prevent the app to function properly. The steps are as follows:

For Android:

  1. Open the Google Play Store application and select the menu
  2. Select My Apps & Games after that
  3. Browse for the Paramount+ app and select Update to download the most recent version

For iOS:

  1. Tap your Profile icon in the top right corner of the app store to access it
  2. To check for pending updates, scroll down
  3. To get the most recent version, search for Paramount+ and select Update

For Apple TV:

  1. Activate the Paramount+ app on your TV
  2. Then select Settings, System, and Software Updates
  3. To download the most recent version of the Paramount+ app, click Update Software

For Android TV:

  1. Open Google Play Store and navigate to the Apps section
  2. When asked for app permissions, select Update Now under My Apps and then click Accept
  3. When the download is complete, tap Open to launch the most recent Paramount+ app

Restart your device

See whether restarting your computer or streaming device resolves the problem. Remember that before turning the device back on, you might need to disconnect it for a while.

Clear App Cache

Corrupt app data and cache can occasionally cause code 6040 error. To remedy this, try deleting the app's cache and data from your device's settings.

Wait a while

If you find that your app has been updated and you aren't experiencing any internet problems, the problem is likely a server glitch. In this case, try waiting a little longer, and if the problem still exists, we advise contacting the Paramount Plus support team.

Contact Paramount Plus Customer Service

If none of the above solutions work, you can ask the Paramount Plus support team for additional help. They can assist you in resolving your code 6040 issues so you can quickly restart streaming.

You can connect with Paramount Plus customer support through a live chat feature or send an email, or call them at 1-888-274-5343.  

Paramount Plus Error Code 6040 Firestick

Choose Settings > Select Applications > Manage Installed Applications from the Amazon home screen. To see whether this fixes the problem, choose Force stop the Paramount+ app, then choose Clear Cache on the Device > then relaunch. If the problem persists, try restarting your modem or router before launching the Paramount+ app once more.

Final Words

Unwanted Paramount Plus error codes can cause connection issues, so try restarting your device, upgrading the program, and resolving your internet connection.

You might need to get in touch with the support staff for additional help if these methods do not resolve the issue. So, we really hope that our tutorial on resolving Paramount Plus error codes was useful to you.

Paramount Plus Error Code 31 [How to Fix]
Paramount Plus Error Code 6100? Try These Steps to Fix!
Paramount Plus Error Code 111? Try These Steps to Fix!
Paramount Plus Error Code 124? Try These Steps to Fix!
Paramount Plus Error Code 3205 [Explained & Fix]
Paramount Plus Error Code 1106 [Explained & Fix]
Paramount Plus Error Code 3404 [Explained & Fix]
Paramount Plus Error Code 3002 [How to Fix]
Fix: Paramount Plus Error Code 2103 [Quick Guide 2024]


How do I fix Paramount Plus error?

Turn off the TV, then unplug it from the power source for 30 seconds. Re-connect the power source, turn on the TV, and relaunch the Paramount+ app. If you still have an issue, please restart the modem/router then relaunch the Paramount+ app.

How do I fix Paramount Plus streaming issues?

Make sure you're running the latest version of the Paramount+ app by force closing and reinstalling it. This can resolve streaming issues, and if there are any pending app updates, you'll see messaging to install them on your home screen.

How do I reset my Paramount Plus app?

From the homescreen, select Settings > Select applications > Select Manage installed applications. Select Force stop the Paramount+ app, then Clear Cache on the Device > then relaunch to see if this resolves the issue.