Paramount Plus Error Code 31: Did you get troubled with an error code 31 while trying to stream Paramount Plus? Well, you are also one among several others who are encountering this issue.
Since you’ve come to the right place, don’t worry anymore. In this article, we’ll show you why you are facing this issue and how you can fix it.
Paramount+ is an American company that offers a depth of content across key genres, including over 6,000 episodes of comedy, 5,000 episodes of reality TV, and 7,000 episodes of kids’ content.
Just like any other streaming service, Paramount Plus is compatible with a wide range of devices, such as iOS, Android, tablets, web, Apple TV, Android TV, Google TV, Fire TV, Xbox, PlayStation, and many other smart TVs.
Paramount Plus Error Code 31
So, if you are a regular user, you might have experienced the Paramount Plus error 31, which disrupts your streaming experience. Error code 31 is one of the many errors that you may encounter.
A lot of people on Twitter have complained that they are not able to log in to their Paramount Plus account and the Paramount+ error 31 is showing on the screen.
You can fix this issue with a few simple troubleshooting solutions. Follow the guide mentioned below where we will provide you with simple methods to resolve the Paramount Plus error code 31 issue.
Check your Internet Connection
Most of the time, the main problem is with the internet connection. There is a possibility that you don’t have a stable internet connection.
In this case, try to restart your modem and router by turning it off and after a few minutes, turn it on again and check if you got the stable internet connectivity.
Check your Account Details
There is a possibility that the reason for the issue might be that your account might have issues. Perhaps, your subscription is expired, or your payment method has been blocked.
Force Stop the Paramount Plus App
You can try to force stop the app and check if the issue is solved. In order to force stop the Paramount Plus app, follow the steps.
- Navigate to Settings on your device and go to Applications.
- Tap Manage Installed Applications.
- Now, open the Paramount Plus app and then select Force Stop.
After doing so, restart your device and then open the Paramount Plus app and check if it fixes the issue.
Update the Paramount Plus App
The outdated version of the app may prevent it from working properly. So, make sure that you have the latest version of the app on your device.
- Open the Google Play Store app and tap the menu
- Then, select My Apps & Games
- Search for the Paramount+ app and click Update to install the latest version
- Open the app store and tap your Profile icon at the top right corner
- Scroll down and check for pending updates
- Search for Paramount+ and tap Update to get the latest version
For Android TV:
- Scroll down to Apps and open Google Play Store
- Tap My Apps and select Update
- Now, click Accept when asked for app permissions
- Wait for the download to finish and tap Open to launch the latest Paramount+ app
For Apple TV:
- Open the Paramount+ app on your TV and choose Settings
- Select System and then, Software Updates
- Click Update Software to update to the latest version of the Paramount+ app
Check for Software Updates
If the app is updated, and you are still facing the issue, make sure that you have the lasted version of your device’s software. Because if you have an outdated version, you may encounter error codes like 31.
Once you update the app, try turning off your TV and unplugging it from the power source. After 30 seconds, you can reconnect the power source, turn the TV on, and relaunch the Paramount Plus app.
Factory Reset your Device
If none of the above solutions helped, it is better to factory reset your device itself. You can do this from the settings but remember that you might lose data that is stored on your device, including games, downloaded apps, and files.
Paramount Plus Customer Support
If this still persists, you can try contacting their support team by visiting here and clicking the ‘Contact Us’ button, or tweet them at ‘@AskParamount.’
Final Words: Hopefully, our article has helped you to fix the Paramount Plus error code 31. Note that since a lot of people are facing this issue, the issue might be on Paramount Plus’s end. So, wait till it is fixed.
If you have any tips other than we have listed or if you have any queries regarding the guide, let us know in the comments below.
Frequently asked question
Why does Paramount Plus keep saying error?
It is likely that you have ad blockers enabled, so you’ll need to disable them to stream Paramount+ content.
How do I fix Paramount Plus on Firestick?
From your home screen, select Settings -> select applications -> select manage installed applications. Select force stop and then clear cache on your device.
Why is my Paramount Plus account not working?
If you are having trouble signing in, ensure that you’ve cleared your cookies and cache for your device and then try to sing in again.
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