Amazon Error Code CS11 [Fix 2024]

Amazon Error Code cs11 – Want to know why are you facing an error? Don’t know how to fix it? Don’t worry, you’ve come to the right place. In this article, I’ll show you an effective way to fix the Amazon error cs11.

Amazon is one of the largest American multinational businesses that mainly focuses on e-commerce, digital streaming, cloud computing, and artificial intelligence. You can be able to buy mobiles, books, dresses, accessories, watches, cameras, shoes, laptops, e-gift cards, and much more.

Amazon Error Code CS11 [How to Fix]

You might have encountered the Amazon error code cs11 while searching for an item to buy in Prime Day deals. Your screen might have displayed a cute dog photo with an error message “UH-OH Something went wrong on our end.

We can’t really say what is the main reason behind it. Nevertheless, we can say that you’re facing this error because of the huge traffic on its site, and the server on which you can see the Prime Day deals might be down.

As the problem is on Amazon’s end, you’re supposed to wait for a while till the problem is fixed. Meanwhile, you can also try the following methods to fix the Amazon error code cs11.

Check Date and Time

For Android

Go to settings on your device.
Scroll down and click on General Management.
Click on date and time and check if they are correct.
You can also enable the Automatic date and time option, or click on Use 24-hour format.

For iOS

Open settings app on your device.
Navigate to General, scroll down and click on Date & Time.
Click on Set Automatically.

Check Permissions

For Android

Open settings and click on Apps.
Scroll down and open Amazon app.
Click on permissions and check if all the options are enabled.
If not, then simply click allow.

For iOS

Open settings on your device.
Scroll down till you locate the Amazon App.
Open it and enable all the options.

Check Server

Sometimes, temporary server outages can cause this issue. In this case, wait for a while and after some time, check if the issue is solved.

Besides, it can also be due to the corrupt installation of the Amazon app. That means if the installation of the Amazon app is corrupt, it can cause the CS11 error as certain app’s modules might not be executable.

Check Server

Sometimes, temporary server outages can cause this issue. In this case, wait for a while and after some time, check if the issue is solved.

Update your App

Make sure that you are using the latest version of the app. Go to Google Play Store or Apple App Store to check if there is any update.

Reinstall your Amazon App

As mentioned earlier, the corrupt installation of the Amazon pp can be a reason that you are encountering the Amazon CS11 Error code. So, we can say that uninstalling the app and reinstalling it may solve the issue.

Follow the steps listed below:

For iOS:

Open Apple App Store and search for the Amazon app
Open the app’s Details page and tap Uninstall.
Once it is uninstalled, restart your device, and reinstall the Amazon app again
Now, launch the app again and check if the error code CS11 is solved.

For Android:

Open the Google Play Store app.
Tap the Profile icon in the top right corner.
Select Manage apps and devices and tap on manage.
Search for Amazon App and tap Uninstall.

Add Amazon Exceptions to the Firewall or Disable Network Firewall

There is a possibility that you are facing the Amazon app CS11 error code if the network’s firewall is restricting the app’s access to its servers.

So, in this case, it would be better to add an exception to the required Amazon servers or disabling the network firewall might solve the issue.

Below is an example of the process of disabling a type of network firewall (PiHole) on a Windows system. But before that, note that disabling the network firewall may make the network vulnerable and its connected devices to threats.

Select Windows and for Command Prompt or type CND in the search bar.
Right-click on the result and tap on Run as Administrator. Now, execute – pihole
Once the PiHole interface is invoked, execute – pihole disable
Once it is disabled, launch the Amazon app. Now, add the Amazon domains to the exclusion list of PiHole.

Generally, the domains that are required to be added are – aax-us-east.amazon-adsystem.com, fls-na.amazon.com, and amazon-adsystem.com.

5. Then, enable back PiHole by executing the following in an elevated command prompt: pihole enable

So, that’s how you disable the network firewall or add Amazon exception servers or domains to the Firewall.

If none of the above solutions worked, you can try to use the browser version of the Amazon app or another platform app like the iOS version of the Amazon app.

Conclusion: since the error is caused at Amazon’s end, you just have to wait for a while. So, I hope the above article has helped you to get rid of the Amazon error code cs11.

FAQs

Why Amazon is causing cs11 error?

You might have encountered the Amazon error code cs11 because of the huge traffic on its site, and the server on which you can see the prime deals might be down.