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Forever 21 Not Working? Step By Step Guide To Fix [2024]

Forever 21 Not Working? Step By Step Guide To Fix [2024]

Forever 21 Not Working: Forever 21 is a popular fashion icon for middle-class people. While establishing several physical locations across many cities, Forever 21 also does business through its official website and an official app that is available on both the Google play store and App Store.

In recent searches, users are finding it hard to run their online platforms, especially their official website. 

So, if you are also facing this issue, then we are glad to inform you that the article mentioned below contains enough solutions to fix the Forever 21 not working issue.

Why is the Forever 21 Not Working?

Here are the most common reasons why Forever 21 might be not working for you, 

  1. The platforms might be down due to some temporary service outages.
  2. The device you are using might have a VPN switched on.
  3. The Forever 21 app you are using might be outdated.
  4. The device or the search engine might have an overload in Cache and cookies with the Cache being corrupted.
  5. The device or browser you are using might not be compatible with Forever 21 platforms.
  6. You might have an unstable internet connection.

Is Forever 21 Down?

If you wish to check if Forever 21 is down, you must visit Updownradar and search for Forever 21 outage reports. If you found any, it is best to wait for a while until you at least receive an official announcement by Forever 21. 

Otherwise, you can try on the general troubleshooting solutions to solve the issue.

Check Twitter, YouTube, Forums, etc

We highly suggest you go through some social media platforms and popular discussion forums like Instagram and Twitter along with Quora and Reddit to find the causes and solutions for this problem.

You can search for the topic ‘Forever 21 not working’ and even if you could not find the exact solution, you will at least know what others who were in a similar situation are doing. Also, you can post or comment your problem on these platforms and ask people to help you out.

Forever 21 Not Working

Forever 21 Website Not Working

If you are facing issues while using Forever 21, then it can be because of the temporary rundown of the website. 

Or else this may be a hint that the issues are not entirely from their main servers and can be resolved from your side too.

Forever 21 Website Issues

One of the most common reasons why Forever 21 website may have stopped working is that there is a high traffic jam on the website. 

Check Internet Connection

Make sure you have switched on your internet connection and it is stable. If you are not receiving enough network, the Forever 21 website will keep on loading or showing glitches. 

Therefore, try to regain enough internet connection by rebooting your device, switching on and off the data connection and refreshing the page.

Clear Browser Cache and Cookies

Clearing the cache of the site can help a lot in the swift flow of work. To clear the browser cache and cookies, follow the instructions mentioned below,

For Chrome:

  1. Open Chrome and tap on the Main menu option mentioned in the top right corner.
  2. Select the More Tools option and then the Clear browsing data option.
  3. Tab on the All time option to clear cache and cookies of all time.
  4. Take the boxes beside the Cached images and files along with Cookies and other side data. This will clear everything.

For Safari:

  1. Switch on Safari and tap on the Settings option.
  2. Select the Safari option from the menu given.
  3. Tap on the Clear history and website data option.
  4. Travel back to Settings and select the Safari option again.
  5. Now tap on the Advanced website data along with Remove all website data options.

Check for Browser Compatibility and Updates

If your browser is outdated, many websites, including the Forever 21 website will not work on your browser. Therefore, you are required to use the compatible browser, which is also updated to its latest version.


Waiting for the website to solve its issues is a good choice as long as you do not have anything urgent to do on the website. 

Contact Customer Care Team

You can contact the customer service toll-free number (888) 494-3837. The other customer service numbers for international shoppers are (213) 463-9173 and (213) 741-8257. You can also reach out to them through email by visiting their official website’s ‘contact us’ page. 

Forever 21 App Not Working

Forever 21 App Not Working

If the Forever 21 app has stopped working for you, you might receive a notice from Forever 21 about the sudden outage or crash down of the app. 

How to Fix: Forever 21 Website Not Working?

If you have not received any announcements anywhere, you can try using the general troubleshooting solutions to solve your issue.

Fix 1: Check Internet Connection

Check if your internet connection is switched on and stable. In case it is switched on but not receiving enough network, try switching it off and on after a few seconds. 

You can also try rebooting your device or try connecting it to a different Wi-Fi. 

Fix 2: Switch Off the VPN

If your device has a VPN switched on, then there are high chances that an app like Forever 21 will not work or show a lot of glitches. Turn off the VPN and try using the Forever 21 app again.

Fix 3: Check for Device Compatibility 

There is a possibility that the Forever 21 app is not compatible with your device for ‌any reason. In this case, try updating your cell phone’s software to the latest version.

If the App still does not work, try using the app on someone else’s cell phone and check if this fixes the issue.

Fix 4: Force Stop and Reopen the App

When the app is showing a lot of glitches and has stopped working without allowing you to do anything on the app screen, the best thing to do is to force-stop the app and clear all the tabs and reopen the app after a few seconds.

Fix 5: Clear Cache 

To get rid of the cache and unwanted files of the app, follow the instructions mentioned below,

For Android Users:

  1. Open the Settings app and search for the Forever 21 App.
  2. Search for the clear cache or data option.
  3. Tap on it and among the list of options given, select Clear cache.

For iPhone Users:

  1. Navigate to the Settings app.
  2. Select the General option from the side Main menu.
  3. Tap on the iPhone storage option.
  4. Search for the Forever 21 app and selected ones found.
  5. Select the Offload app option in red.
  6. Reinstall the Forever 21 app from the App Store.

Fix 6: Log out and Log in in your Account

We can say that your app has received overloaded user data from all your activities. Thus, logout and login to your Forever 21 account. If this still doesnt fix the issue, try logging out again and navigating around the app as a guest. 

Fix 7: Uninstall and Reinstall the Forever 21 App

Uninstall and reinstall the Forever 21 app and it will start working just like any other recently installed app, without overloaded user data, Cache and big files.

Fix 8: Check Updates

In case there are updates to be made to the Forever 21 app and you are yet to do so, the app will certainly start glitching, showing bugs, will not open or one or two features within the app will stop working.

Here, check for updates on the Google Play Store or App Store and‌ install the latest version of the Forever 21 app.

Fix 9: Use Web Version

If Forever 21’s app is not working, try using its web version. So, log in to your Forever 21 account on the official website and do all your shopping over there until the Forever 21 app is back on track.

Fix 10: Wait

Waiting may sound boring and irritating for many users but it is best to do instead of trying things you are not confident about and facing additional bugs and issues. 

Fix 11: Contact Customer Service

Contacting the customer service is the last chance you have, especially if you have something urgent to do with the app. You can contact them at the toll-free number (888) 494-3837. 

The other customer service number for international shoppers is (213) 463-9173 and (213) 741-8257.

Forever 21 Checkout Not Working

If Forever 21 checkout is not working for you, either on the Forever 21 App or website, it certainly means that there are some bugs or glitches on the platform. 

To resolve this issue, you can try opting for some general troubleshooting solutions like checking your internet connection, force stopping the browser or app and reopening it again and more as mentioned above in the article. 

Final Words 

We hope that reading our article has helped you resolve your problem or at least given you enough solutions to solve your Forever 21 not working issue.

Frequently asked Questions 

What is up with Forever 21?

In case you are facing issues with using the Forever 21 app or website, you should check if Forever 21 has announced any sudden or temporary outages on its social media handles or website and app.

How do I fix the Forever 21 not working issue? 

Following the general troubleshooting solutions like checking your internet connection, uninstalling and reinstalling the app, etc. can help you get rid the problem.

Why is Forever 21 track order not working?

If you are unable to track your order on Forever 21, that may be because the tracking has not yet started for your order and your order is still in the process of being dispatched.

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