Clearpay App Not Working? [Fix 2024]

Clearpay App Not Working: Clearpay is a shop now, pay later service that pays for your purchases in 4 fortnightly installments with no additional fees. Here you’ll find a wide range of deals on fashion, beauty products, homeware, and more.

Like many other online BNPL services, clearpay also has some issues and sometimes the app stops working properly.

If the Clearpay app is also not for you and want to know how you can fix the issue, you’ve come to the right place. In this article, we’ll give you easy troubleshooting steps that can help you fix the Clearpay app not working issue.

Why is My Clearpay App Not Working?

There can be a lot of reasons why Clearpay app is not working, but below are a few reasons that you might have to check.

Is Clearpay App Down?

One of the first things you should do when Clearpay app is not working is to check its server. So, visit this page and see whether everyone is facing the same issue. If so, all you can do is wait till the issue is fixed at Clearpay’s end.

Check Twitter

The next thing you can do is to check Twitter to know the reason behind the Clearpay app not working.

How to Fix: Clearpay App Not Working

Wait For a While

If you find the Clearpay app is not working for everyone, then it is a server related issue. Clearpay’s app server might be down as a lot of people might be trying to access the app at the same time or there might be temporary service outages. In this case, all you can do is wait till the issue is fixed at the app’s end.

Use Clearpay Website

Since this is the app related issue, you can try accessing Clearpay through its website and see if this fixes the problem you are currently facing.

Update Clearpay App

A lot of times, using an outdated version of the app can prevent the app from working properly due to some bugs or other issues that the app might have. Therefore, update the Clearpay app to its latest version and see if it works properly.

For iOS:

Open the App Store and click on the profile icon at the top of the screen.
Scroll down and search for the Clearpay app.
Now, select the Update icon next to the app or simply select Update all.

For Android:

Navigate to Google Play Store and tap on your profile icon at the top right corner.
Click Manage Apps & Device and search for the Clearpay app.
Now, tap Update next to it.

Clearpay Verification Error

If you’ve received a verification error while updating your card, you’ll need to wait for some time and then check your digital wallet again.

If your card hasn’t been verified even after waiting, you’ll have to delete the card from your digital wallet and reattempt to set it up after 24 hours.

Contact Clearpay Customer Service

If the above solutions didn’t help, all you can do is get in touch with Clearpay’s customer service through email – support@clearpay.com or you can visit here for more information.

FAQs

Why is the Clearpay app not working?

There is a possibility that the Clearpay app’s server is down due to temporary service outages, or you might be using the outdated version of the app.

Why has my Clearpay limit gone down?

If you are a new Clearpay user, you’ll have a lower limit on the amount you can spend. So, the longer you’ve been using Clearpay and making payments on time, the higher your spending limit will increase.