Venmo Search Not Working? [Fix 2024]

Venmo Search Not Working: Venmo is a mobile payment app that allows you to send and receive money from friends and family. With Venmo, you can link your bank account, debit card, or credit card to your account to transfer funds.

You can send money to other Venmo users by searching for their usernames or scanning their QR codes. But with the recent user updates, it’s been seen that the app search is not working correctly and has been showing errors and glitches for many users.

In Venmo, when you type in someone's username or @ the screen is blank, and the error message that says “We couldn't find any matches.” Other people can find you in a search, but the issue is that you can't find anyone else. If you want to Venmo someone, you have to scroll through your transaction history to find them.

If you want to know how to eliminate this error, keep reading. You can quickly fix the Venmo search not working issue by following the steps mentioned in this article.

How to Fix: Venmo Search Not Working

Update your Venmo app

If the Venmo app is out-of-date, some features might stop functioning correctly, or the app will entirely slow down, preventing it from working properly.

So, all you have to do to cure this problem is update the app in the Google Play Store or App Store and check whether that resolves it.

Update your iOS to the Latest Version

If after updating the app, its search is not working correctly, try to update your iOS device to the latest version. So, to update your iOS device, follow some simple steps mentioned below:

First of all, backup your device using iCloud or your computer.
Connect your device to a power source and a Wi-Fi network to access the internet.
Tap the Settings app on your iOS device. Scroll down and tap on General.
Under the General menu, tap on Software Update.
If you see multiple software update options, select the one you want to install.

Wait for a while

You can also check Venmo support tweets and if you find the Venmo search is not working for everyone, all you can do is wait till the issue is fixed at the app’s end.

Contact Venmo Customer Service

If the Venmo search is still not functioning after applying the above solutions, contact the Venmo support team.

To contact the Venmo customer care service, visit the Contact Us page of Venmo’s official website and call them at (855) 812-4430 from 8:00 am to 8:00 pm CT, seven days a week. They will assist you in resolving your Venmo app-related issue.

Final Words

We hope that by reading our article, you have received enough solutions to resolve your Venmo search-related issue.

FAQs

Why can't I search people on Venmo?

You cannot look someone up using their phone number. So, be sure to use their name or username while searching for someone on Venmo. Try adding @ before a user's username if you're looking for them.