Truist App Not Working? [Ways to Fix]

Truist App Not Working fix

Truist app not working? – Is the Truist app crashing, glitching, or not working on your device? If yes, this post is for you! In this article, we’ll show you how to fix the Truist app not working issue as well as any other problems like payment error or connection timeout.

Truist App Not Working? [Explained]

Before getting into the solution, first, let’s understand what Truist is?

Truist is an American bank holding company that operates 2,781 branches in 15 states and Washington D.C.

It offers services like consumer and commercial banking, asset management, insurance products and services, and security brokerage.

You can even get control of your finances and plan your finances with confidence. And lets you perform everyday banking tasks seamlessly.

Moreover, you can also view your account details, statements, transfer between Truist or external accounts, deposit checks, set & track spending habits, redeem credit card rewards, and many more.

What makes it more interesting Is its security features with face or Touch ID for quick access and the ability to view sign-in history and remembered devices.

Now, keep on reading to find out why your Truist app is not working and how to fix the issue.

Why is Truist App Not Working?

There can be a lot of reasons why the Truist app is not working. Among them, the most common reasons are server down, poor internet connection, outdated app, and corrupted cache. So, in order to fix this, check out the solutions mentioned below.

Is Truist App Down?

If you think that the Truist app is not working because of the server, you can check the server in real-time. Visit Reddit, Twitter or Other Forums and check if others are also facing this issue.

If you find out that other people are also encountering this issue and there is a server down or service outage, you’ll have to wait for some time till the problem gets fixed from the Truist’s end.

Check Your Internet Connectivity

There might be a possibility that your internet connection is slow or poor, and thus it prevents the Truist app from working correctly.

In this case, check your internet connection and ensure you have a stable connection. If not, try restarting your modem or router and see if this helps.

And if you are connected to a Wi-Fi network, you can try switching to your mobile data network or vice versa.

Update the Truist App

In some cases, an outdated version of the app may prevent it from working correctly. Therefore, ensure your Truist app is up-to-date, and you are using the latest version.

Clear Cache

Sometimes, the app’s cache gets corrupted, and thus it might not work properly. Here, you can fix the issue by clearing out the cache or app data.

Customer Service

If none of the above solutions works, you can try contacting their customer support by emailing them at [email protected] or by calling them at 844-487-8478. You can even fill out the contact us form from here.  

Final Words: Hopefully, the above article might have helped you understand how to fix the Truist app not working issue easily.

FAQs

Why is my Truist Bank app not working?

The most common reasons are server down, poor internet connection, outdated app, or because of the corrupted cache.

How do I fix the Truist app not working issue?

Check whether you are connected to the internet properly or try updating the Truist app to its latest version or clear the cache.

How do I contact Truist bank?

You can contact their customer support by emailing them at [email protected] or by calling them at 844-487-8478.

How do I clear the Truist cache?

Navigate to your device settings -> open Truist app -> click on force stop -> tap clear cache and data.

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