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Is On The Beach Legit? Here’s Truth [2024]

Is On The Beach Legit? Here’s Truth [2024]

If you've ever wondered, “Is On The Beach legit?” — you're not alone. Based in the UK, On the Beach is a travel agency focused on arranging short and medium-length “Flight + Hotel” packages to European destinations.

As a potential traveller seeking trustworthy information, you might be curious about the legitimacy of this travel service.

In this article, we delve into an On The Beach review to provide you with insights into its operations, customer experiences, and overall credibility. So, if you want to know whether On The Beach is a legitimate and reliable option for your travel plans, read on as we uncover the details that matter.

Is On The Beach Legit?

What is On The Beach?

On the Beach is a UK-based travel retailer that specialises in offering vacation packages, particularly focusing on “Flight + Hotel” holidays to various destinations in Europe. As a travel retailer, On the Beach provides a platform for you to conveniently book both flights and accommodations as part of a single package.

It offers a wide range of low-cost holiday packages to over 40 destinations. You can easily find the perfect holiday package by using the company's search tools and filters, which are designed to accommodate individual preferences and budgets.

On The Beach is committed to providing a seamless travel experience, from booking to returning home.

How Does On The Beach Work?

  • Search and Select: Browse the website or app to find your ideal holiday package, filtering by destination, dates, hotel ratings, and more.
  • Book and Pay: Once you've chosen your package, provide your personal details, travel insurance preferences, and payment information.
  • Confirmation and Details: Receive a confirmation email with your booking details, including flight itineraries, hotel information, and travel documents.
  • Manage Your Booking: Manage your booking through your On The Beach account, viewing your itinerary, making changes, and contacting customer service.
  • Enjoy Your Holiday: Follow the instructions in your booking documents to check in at your hotel and embark on your vacation.

Key Highlights 

  • You'll find a vast array of hotels and a user-friendly booking system that makes planning your holiday a breeze.
  • On The Beach takes care of everything from accommodation and flights to parking and transfers, all conveniently packaged together.
  • Its customer service team is always there to assist you with any questions or concerns, ensuring a smooth and enjoyable travel experience.
  • Over the years, On The Beach has built a reputation for providing reliable and hassle-free booking experiences.

Is On The Beach Legit?

Yes, On The Beach is a legit travel company that has been in business for over 25 years. It has a good reputation for customer service and has won several awards for their services.

However, like any travel company, there are some negative reviews of On The Beach. Some customers have complained about hidden costs, unhelpful staff, and a lack of flexibility. However, the majority of reviews are positive, and On The Beach has a 4.3 out of 5 star rating on Trustpilot.

Overall, On The Beach is a reliable and reputable travel company that offers a wide range of holidays at competitive prices. If you are looking for a good value holiday, On The Beach is a good option to consider.


Is On The Beach legit?

Yes, On The Beach is a genuine travel agency that has earned a solid reputation for providing excellent customer service. They have been recognized for their outstanding service with numerous awards.

What are the benefits of using On The Beach?

There are many benefits to using On The Beach, including a wide selection of hotel options, a user-friendly booking system, comprehensive travel packages, top-notch customer support, and consistent reliability.

How does On The Beach work?

On The Beach works by allowing you to browse and search for holiday packages on their website or app, select your preferred package, book and pay for it, receive a confirmation email with all the details, manage your booking, and enjoy your holiday.