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Fix: HelloFresh App Not Working [2024]

Fix: HelloFresh App Not Working [2024]

HelloFresh App Not Working: HelloFresh app is a food delivery service developed to help you plan your weekly food delivery without a meal planner. It delivers meal kits that include the ingredients for enticing recipes.

Sometimes, HelloFresh stops working for various reasons and prevents you from login. What can you do at this time?

You can quickly fix the HelloFresh app not working issues by following the steps mentioned in this article. Thus, keep reading to know how to eliminate the HelloFresh app issues.

Why is the HelloFresh app not working? 

There can be many reasons why the HelloFresh app is not working for you. Below are a few reasons:

  • The server might be down.
  • Your HelloFresh app’s cache might get corrupted.
  • You might be using the outdated version of the HelloFresh app.
  • Poor internet connection.

Check Downdetector

If you think HelloFresh is down for you, visit this page to learn about the recent HelloFresh outages and other temporary issues.

Check HelloFresh Twitter

You can visit Twitter to discover the causes and eliminate this issue. You can check here if anyone is discussing the app’s troubles or if any issue-related information has been updated.

How to Fix: HelloFresh App Not Working 

Follow the simple troubleshooting solutions below to know how you can fix the HelloFresh app.

Wait for a while

Sometimes, it might stop working correctly due to technical issues in the HelloFresh app. Or there might be a server down which prevents the app from working properly. In this case, wait until the problem is fixed on HelloFresh’s end.

Check your Internet connection

It is one of the most common reasons the HelloFresh app is not working. A poor or unstable internet connection may stop the HelloFresh app from working. Therefore, verify the stability of your internet connection or try switching networks.

You can also restart your router or modem by turning it off, waiting a few minutes, and then turning it back on.

Clear Cache

HelloFresh’s app cache may get corrupted due to stored data, because of which it stops working correctly. Therefore, clear your HelloFresh app’s cache.

Follow these steps to clear the HelloFresh app cache:

For Android users: Tap and hold the Hellofresh app -> select ‘App Info' or the ‘i icon'.

For iOS users: Go to Settings app -> General -> Storage -> HelloFresh app -> Offload app.

Uninstall and Reinstall App

If a clear cache doesn't solve your issue, you can uninstall and reinstall the HelloFresh app after some time. This will also install the latest version of the HelloFresh app with fixed bug issues and other issues that the app might have.

Update the HelloFresh App

Most of the time, the outdated version of the HelloFresh app, may cause several problems.

So, update your HelloFresh app to its latest version which will also fix any bugs or issues the app might have. To update the HelloFresh app on your device, follow the steps:

For Android: Go to the Google Play Store and tap on the profile icon in the top right corner and then select Manage apps and devices -> HelloFresh app -> select Update.

For iOS: Go to the App Store, select your profile icon at the top of your screen, and then search for the HelloFresh app. Now, click Update next to it.

Restart your device

Restarting your device is a troubleshooting method when you don’t know the source of the error. So, restart your device and launch the HelloFresh app. Any minor system errors will be taken off through this step.

Contact HelloFresh Customer Service

If you are still facing the issue, you can contact HelloFresh’s support team through live chat on this page or call them at 646 846 3663.

Final Words

So, when HelloFresh is not working, you can always follow the above-mentioned solutions to fix the issue easily. These fixes can solve your issue many times but if not, you can always contact their customer support.

FAQs: HelloFresh App Not Working

Why isn't the HelloFresh app working?

Probably the server is overloaded, down, or unreachable because of a network problem, outage, or outdated version of the app.

How do I report a problem with HelloFresh?

If you are unhappy with any part of your Meal Box, or a specific Meal Kit, you can reach out to them at or call Customer Care at (646) 846-3663.