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DSW Website Not Working? How to Fix [2024]

DSW Website Not Working? How to Fix [2024]

DSW Website Not Working: DSW is one of the leading designer brands specializing in shoes and fashion accessories. It’s a well-known designer shoe warehouse store chain offering its services through more than 500 stores along with an e-commerce site.

The DSW website did well even when it was swamped by thousands of global visitors daily on the platform – but by the current update, it’s been seen that the website is not working properly for the last few days.

Many users are facing the DSW website not working issue. In your case, if you’re also facing the DSW website not working issue, then you are at the right place because — in this article, we’re going to present a list of troubleshooting methods that’ll surely solve your problem. 

Why is the DSW Website Not Working?

The DSW website is working for a few and not for others. The reason behind this can be anything like a poor network connection, bugs and glitches in the app or device, etc – but all temporary since there’s no official announcement by DSW. 

DSW Website Not Working

Is DSW Down?

If the DSW website servers are facing a sudden service outage, it means the DSW website is down. 

How will you check it? By visiting some trusted platforms like UpdownRadar here which tells you which platform is currently down and which isn’t based on complaints and reports by other users using the same platforms

How to Fix: DSW Website Not Working

Wait for a While

Waiting for a while is the safest troubleshooting method since it doesn’t require you to do any kind of activity and just wait patiently till the website is back on track. 

Clear Browser Cache

Clearing the browser cache along with cookies will help big-time because these can be the major obstacles intruding on the smooth flow of the DSW website. To clear the browser cache and cookies, follow the instructions given below: 

For Chrome

  1. Open Chrome.
  2. Click the More option at the top-right corner of the screen.
  3. Choose the MoreTools option and then – Clear Browsing Data.
  4. Choosing the preferred time range – deleting the data of all time is highly recommended.
  5. Secondly – to select ‘Cookies and other site data’ and ‘Cached images and files’, put a tick on the boxes.
  6. Confirm and the data will be cleared. 

For Safari

  1. Open Safari
  2. From the left-hand side main menu, choose the History option. 
  3. Tap on Clear mentioned are the right bottom. 
  4. Select the time range – clearing the history of all time is highly recommended. 

Disable VPN

If the VPN is switched on, it’ll definitely meddle with the working flow of certain websites, including DSW.

Therefore, if you wish to visit the DSW website, you first have to disable the VPN. 

Update the Browser

If the browser you are using right now is not updated, it will most certainly show bugs and glitches – often won’t load the content of websites for you.

To solve this issue, simply update the browser to its latest version and then visit the DSW site. 

Use DSW App

Since the DWS website is not working for you, you can resort to using its app, available for free installation and usage for both Android and iOS users, until the website is back to good. 

Contact DSW Customer Service 

If none of the methods mentioned above worked for you, then your only option left is to contact DWS customer service.

To contact DWS customer service, you can either call 1.866.379.7463 to get connected with their virtual agent for self-service, or email CUSTOMERSERVICE@DSW.COM

Frequently Asked Questions 

Why is DSW site not working?

If the DSW site is not working for you, then that might be because the service is down due to a service outage. There’s no solution for this issue and all you can do is wait for the website to come online again. 

Why is DSW page not loading?

If the pages on the DSW website aren’t loading for you, then you should try checking the range of your Internet connection, if the browser you are using is updated with the latest version, and clearing the cache and cookies of the browser. 

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