Fix: TreasuryDirect Website Not Working? [2024]

TreasuryDirect Website Not Working: TreasuryDirect is an official website by the bureau of fiscal service of the United States Department of Treasury. It allows US citizen investors to buy various securities like saving bonds straight from the US government.

The TreasuryDirect website has been doing well so far, until recently, when we started hearing complaints from the users that the website is not working for them. For some, the site is unavailable, and for others, the website just won’t load. 

Likewise, are you facing the same issue constantly? If it’s a yes, then we are happy to inform you that the article mentioned below contains a list of the ultimate troubleshooting methods to solve your TreasuryDirect Website Not Working problem!

Why is the TreasuryDirect Website Not Working?

Is TreasuryDirect down?

If the TreasuryDirect website is not working for you, then that might be the same case with the majority of the other users. Why? The main cause can be the sudden service outage from TreasuryDirect's servers.

Now, how will you check if the TreasuryDirect website is down for others too? By visiting some trusted websites like Downdetector here which tells you if the site is currently down with outages and problems, or not. 

Check TreasuryDirect Twitter

In case you couldn’t find anything with the detector, then you can visit social media platforms like Twitter where other users might be discussing the same issue.

If you’re fortunate, you can find the cause of the issue along with the solution too at Twitter.

How to Fix: TreasuryDirect Website Not Working

Wait for a While

Waiting for a while is the very first solution, only if you are not in a hurry. You can have patience for a few hours or a couple of days and let the problem solve on its own, otherwise, get the solution from others till then.

Clear Browser Cache

Clearing the browser cache will definitely be helpful since all the corrupted data interfering with the smooth flow of the TreasuryDirect website will be kicked out.

To clear the browser cache, you can follow the simple instructions given below:

For Chrome

1. Open Chrome. 
2. Choose the More option available at the top-right corner. 
3. Select MoreTools option – then Clear Browsing Data.
4. A box asking you to select the time range will pop up, selecting the all-time data for deletion is highly recommended. 
5. Put a tick to the boxes of ‘Cookies and Other Site Data’ and ‘Cached images and Files’. 
6. Confirm and the data will be deleted. 

For Safari

1. Open Safari.
2. Choose the History option from the main menu on the left-hand side. 
3. Choose the Clear option.
4. Choosing the time range – deleting the history of all time is recommended. 

Disable VPN

If your device has a VPN turned on, it’s most likely that the VPN is intruding on the workflow of websites, including the TreasuryDirect site.

If this is the case, then your only option is to turn off the VPN and try visiting the TreasuryDirect website again. 

Update your Browser

If the browser is not updated to its latest version, it will surely show glitches and bugs while loading the website. To get rid of this issue, just update your browser.

Contact TreasuryDirect Customer Service

If none of the troubleshooting methods above helped you, then the only option left is to contact the TreasuryDirect customer service team.

To contact customer service, you can call them at 844-284-2676. If you don’t wish to call, then you can visit the ‘contact us’ page on its official website and email them by filling out the email form asking for the general data like your email address, name, etc. 

Frequently Asked Questions