How to Cancel Cineplex Tickets Canada [2024]

How to Cancel Cineplex Tickets Canada: Cineplex is one of the popular titles when it comes to Entertainment and Cinemas. With its premium services – it offers a huge variety of entertainment events online and physical reservations through its theatres, website, and app.

However, what if you bought the wrong ticket, more tickets than required, or maybe you got the ticket to the wrong movie? In any case, does Cineplex give refunds on tickets and can you cancel your Cineplex tickets?

Fortunately — it allows you to cancel your tickets bought online 45 minutes before the show. But, how to cancel Cineplex tickets? That you’ll have to learn by reading our step-by-step guide mentioned in the article below!

How to Cancel Cineplex Tickets Canada?

To cancel Cineplex tickets Canada — bought online, you can follow a few simple steps mentioned below:

1. Go to the Help Center page at Cineplex’s official website.
2. We recommend using the Customer Service Chat feature to connect to a Cineplex agent.
3. Type in your name, email, and the cause of contact.
4. You’ll get two options — go to the Cineplex Q&A page or Chat Live with the Cineplex agent, so you must select the latter. 
5. Wait for the agent to show up and during that time, don’t close the window or you’ll lose your level in the list. 
6. Then, choose the Guest Service Live Agent Support option.
7. The agent will appear shortly and guide you throughout the process. 

Can I Cancel & Get Refund Cineplex Tickets? 

Yes, you can cancel and get a refund for Cineplex tickets. To do so, you can visit the Cineplex theatre or call 800-333-0061.

Also, if you wish to visit the theatre and opt for a refund, then you should visit the same theatre you bought the tickets from, or they won’t be refunded in any other Cineplex Theatre. 

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