Xfinity Wi-Fi Not Working? [Fixed 2024]

Is your Xfinity Wi-Fi not working? Want to know how to fix the common issues of your Internet and Wi-Fi connection? In this article i’ll show you a simple and easy step by step procedure on how to fix the Xfinity Wi-Fi issue.

Xfinity Wi-Fi is one of the fast and appropriate network providers. There might be many reasons why it is not working. This includes the number of devices that is connected to the network, interference from neighboring Wi-Fi networks or the distance between your mobile device and Gateway.

Xfinity Wi-Fi Not Working [How to Fix]

Follow the troubleshooting procedures mentioned below to solve the “Xfinity Wi-Fi not working” problem. Before starting this, make sure that your device is connected to in-home Wi-Fi network and not the Xfinity Wi-Fi hotspot.

Perform a Restart process

This is the most common way to fix internet connection related problems.

1. Unplug the power source, wait for thirty seconds or so and then plug it back.
2. Let it reboot and then see if its working at the time being.

If its still not working, you can reset your router or try the following methods to fix the issue.

Speed Test

This is will help you to check if there is any issues with the health of the connection or may be the internet being down in your area.

Head on over to xfinity.com

1. Log in to your Xfinity account using your credentials (email or phone number or username and password).
2. Click on the Wi-Fi symbol in the top right corner.
3. Click on Xfinity router and then click on Internet Health.
4. Click on Test Speed gateway.

This will check if you have any outages that are in your area and then after that, it’ll test the speed to your gateway. This may take up to about 30 seconds.

If you are not getting anywhere close to what your plan speed should be, then you might have an issue where you’re too far away from your WI-FI router where the signal isn’t good as well as having lot of walls or objects that are in between you and your router which also affects the connection.

So, make sure your gateway is placed in a central area of your home in an upright position and in an open space that is free of obstructions.

Restart your Gateway

You can restart your Gateway to resolve the common connection issues, this is another way to check what is wrong with your internet connection.

1. Click on Wi-Fi symbol in the top right corner.
2. Scroll down and click on Restart button beside the “restart your gateway.”

This process can take up to 10 minutes. During this time, you won’t be able to connect to the internet, use your home network, or stream video on certain TV boxes.

I hope the above article has helped you solve your “Xfinity Wi-Fi not working” issue.

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