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Wyze Error Code 504: Wyze Labs is a famous company offering smart home cameras and devices with extraordinary features at reasonable prices. It deals with customers through an e-commerce website and an app to handle smart devices but by the recent updates by customers; it seems there is an issue with the site and app where a message something like – Failed to Update device list Wyze Error Code 504, is popping up whenever they are trying to buy anything or use the app.
Likewise, if you are also facing the same issue, then don’t worry as in the article below, we are going to discuss the same Failed to Update device list Wyze Error Code 504 issue along with offering some general troubleshooting steps to get rid of it.
What is Wyze Error Code 504?
Wyze Error Code 504 indicates the Failed to Update device list error, which is one among the many error codes that you’ll face while using the Wyze site when buying anything or the Wyze app while using any of its devices.
The company clearly stated that they are well aware of the issue and the error may be because of the temporary service outage or an AWS outage by the company’s side and that is why there’s nothing special you can do about it except for trying out some common troubleshooting steps mentioned below.
How to Fix: Wyze Error Code 504?
Wait for a While
Since the issue is from Wyze’s side, the best thing you can do is wait for a while and let the company solve the problem Since it is majorly caused by an AWS or temporary outage, it can be handled easily by waiting for the website or app to be back on track soon.
Force Close App and Retry
Since the issue is caused by temporary bugs, it can be resolved by simply force-closing the app and re-trying until it is back on track. To force stop up and retry, follow the instructions given below,
- Open the Wyze app and tap on the Wyze Band option.
- Next, select the Settings gear icon.
- Select the Reboot Device option and confirm.
Note – to avoid any additional glitching issues, don’t do any type of activity while the device is refreshing.
Power Cycle the Camera
Power cycling the camera is a type of solution where you cut off all the full power connections of an electronic device which will help the device refresh itself along with its connections. To power cycle the camera, follow the steps given below,
- Unplug the camera or its connection from the wall (power source).
- Wait for 5 to 10 seconds and let the camera completely discharge.
- Plug the camera or the power connection back into the power source.
In case none of the troubleshooting solutions mentioned in this article helped you, and especially if you are in a hurry, you can try contacting Wyze customer care service, share your issue, and if not the solution then at least get updates about when the platform will be ready to work.
So, we hope our article helped solve the Failed to Update device list Wyze Error Code 504 problem.
Frequently asked Questions
What is Wyze Error Code 504?
Wyze Error Code 504 is a type of error where you get an error message like ‘Failed to Update device list Error Code 504’ which means the server is down and the cause of this is an AWS outage or any other issue that can be solved soon.
Why won’t my Wyze connect?
If your Wyze product is not connecting with the app and you are receiving an error like ‘Failed to Update device list Wyze Error Code 504’ then that is because of a temporary service outage from Wyze’s side.
Is Wyze completely down?
No, Wyze is not completely down but you can still check its status on platforms like Downdetector here.