With Payactiv, you can get paid as you earn with employer participation and get the wages you’ve earned from hours you’ve already worked directly into your bank account or Payactiv card.
However, just like any other app, it is also causing some issues which is preventing the user to use the app. If you are also facing the same, don't worry.
In this article, we’ll show you a few simple and easy solutions to fix the Payactiv not working issue. So, keep on reading!
PayActiv Not Updating My Hours
A lot of people have complained that Payactiv has not updated their hours. To fix the issue, follow the below solution.
Why Is My PacActiv Not Updating?
PayActiv has not mentioned anything regarding the not updating issue. So, it is caused by some unknown reasons. In this case, all you can do is to wait for some time till the issue is fixed at PayActiv’s end.
Contact PayActiv Customer Service
When you can’t find a solution on your own, you can just rely on customer service. Thus, visit here and get in touch with PayActiv’s customer service through a live chat or call them at 1 (877) 937-6966.
PayActiv Login Not Working
Try Clearing Cache and Updating the App
If you are facing the PayActiv login issue or if the PayActiv login is not working for you, the best solution is to clear the PayActiv app’s cache and update the app.
Sometimes, the app’s stored data gets corrupted which prevents the app from working properly. So, clear the cache on your device and see if this helps.
And using the outdated version can cause login issues. Thus, by updating the app, you’ll directly install the latest version of the PayActiv app which will also have the bugs or other issues fixed.
Payactiv not working?
Many users have reported recently reported that their Payactiv app is continuously crashing, stopping randomly, and slowing down when they are trying to use it. In order to fix it, let’s understand why Payactiv is not working.
Why is Payactiv Not Working?
Payactiv not working on your device can result from different issues. Nevertheless, it might be mainly because of a poor internet connection, a server down, an outdated app, bugs, and glitches, or a corrupted cache.
Check out the following solutions to know how to fix the Payactiv not working issue;
In several cases, app servers can crash because a lot of people might use the app at the same time. You can visit various sites to check Payactiv's server status.
If you see that the issue is because of the server, you’ll have to wait for a few minutes till the issue gets fixed from Payactiv’s end.
Check Internet Connectivity
Sometimes, a poor internet connection may prevent the app from working properly. In this case, you can simply check your internet connection and check whether you’re connected to it properly.
You can also try turning off your router and modem, wait for a few minutes and restart it again.
Update the Payactiv App
Using an outdated version of Payactiv app may prevent it from working properly. So, ensure you update the app from App Store or Google Play Store on your device. By doing so, it'll install the latest version of the app.
Usually, the latest version of the app fixes bugs and glitches, which might be the reason for the app not working.
Follow the steps to know how to update Payactiv:
For iOS: Go to App Store and select your profile icon at the top of your screen and then search for the PayActiv app. Now, click Update next to it.
For Android: Go to the Google Play Store and tap on the profile icon in the top right corner and then select Manage apps and devices -> PayActiv app -> select Update.
Sometimes, unnecessary data gets stored, or the cache gets corrupted. So, to fix this, you’ll have to clear the app’s cache from the settings.
Restart Your Device
If you’ve updated your device’s software recently and didn’t restart your phone, then it might be the reason. Therefore, ensure you restart your device and check if this helps.
Payactiv Customer Service
If none of the above solutions work and the issue persists, you can connect to Payactiv’s customer support and explain the issue you are facing.
You can contact their customer support at (877) 937-6966 or navigate to Payactiv complaints and submit your complaint ticket.
Final Words: Hopefully, the above article might have helped you to know why and how to fix the Payactiv not working issue.
Why is Payactiv not working?
It might be mainly because of poor internet connection, server down, outdated app, bugs, and glitches, or corrupted cache.
How do I fix the Payactiv not working issue?
You can easily fix it by updating the app to its latest version, checking whether you have a stable interest connection, or by clearing the app’s cache.
How do I contact Payactiv?
You can contact their customer support at (877) 937-6966.
Why is Payactiv not updating?
Your Payactiv app might not be updated because of a poor internet connection. Therefore, ensure you’re connected properly and have a stable Wi-Fi or mobile data connection.
Why is my Payactiv account suspended?
This might happen if the information you’ve provided is not true or incomplete.