Is MoneyLion an app not working for you too? The issue arose among many MoneyLion app users recently. They are either not able to switch in the app or it is working extremely slow. How to fix the issue – MoneyLion app down?
If you are searching for answers to the questions mentioned above and some more relevant queries then we are delighted to inform you that the article mentioned below has all the answers with the exact solution for your ‘MoneyLion app not working’ problem.
Why is MoneyLion Not Working?
MoneyLion is a popular financing application and works professionally to offer several financing services to make affordable shopping easy for middle-class people.
But, due to some reasons like App down, corrupted cache and cookies, incompatible devices, outdated app, filled with bugs and glitches, usage of VPN and temporary service outage, the platform might be not working.
Is MoneyLion App Down?
If the MoneyLion app is not working for you, then the first step you should take is to visit the Downdetector platform and see if there are any reports of the application’s outage.
If the platform shows any relevant issues of the app being down or not working for any reason, all you can do is wait and let the issue be resolved. In case you have something urgent to take care of on the app, the only solution you have is to approach their customer service support.
Bug from MoneyLion’s Side
If the bug is from the MoneyLion’s side, they may certainly have announced the problem. If not, then it is either they are not yet aware of the issue rising among the users or they are still trying to figure out the issue and cause. In this situation, all you can do is wait or try some other general troubleshooting solutions.
Check Reddit, Forums, Twitter, etc
Visit Reddit, different discussion forums, Twitter or any other social media platform where this topic might be discussed.
If you found any platform having discussions about this topic, you will know what are the causes or relevant data behind the MoneyLion app glitching.
How to Fix: MoneyLion App Not Working
Although the problem is from the app’s side and the application is actually down or under construction, the only best thing is to have patience.
And if you are still not aware of any official data then you can try all the general troubleshooting solutions mentioned below.
Fix 1: Check Internet Connection
You have to make sure your internet connection is ongoing and you are receiving enough network to run the app.
If it is not working properly, you can switch it off and on again. Moreover, you can also reboot the device if switching off the data connection was not helpful.
Fix 2: Close and Reopen the App
If the application is pressured by a higher rate of traffic, it can glitch a lot. At times like these, you can Close the app and reopen it after a few seconds. If it is still not working, you can try refreshing it.
Fix 3: Logout and Login in your Account
The issue can arrive from your account, especially from your login section. In this case, you can try logging out and logging back in.
If this did not work, navigate around the platform as the guest and see whether everything is working fine. If it is, then the issue is surely in your account and you are required to either wait or approach the customer support service.
Fix 4: Clear the App’s Cache
One of the best and most common solutions to resolve the glitching problem of an app is to clear its cache. Following are the steps to follow if you are an android user to clear the app’s cache,
- Open the Settings app on your cell phone.
- In the list of installed apps, find the MoneyLion app and tap on it.
- Tap on the visible clear cache option. All the cache will be cleared.
Following are the steps to follow if you are an iOS user to clear the app’s cache,
- Open the Settings app on your iPhone,
- Tap on the general section.
- Search for the MoneyLion app among the list of installed apps and click on it.
- Click on the iPhone storage option,
- Click on the offload app button.
- Next, tap on the reinstall MoneyLion app option.
This will clear all the cache of the app from your device and the application will work smoothly, just like newly installed.
Fix 5: Look for Updates
Open the App Store or Google play store on your device and search for the MoneyLion app. If the green option says update, tap on it and all the updates will be automatically downloaded.
Fix 6: Uninstall and Reinstall the App
Uninstall the app and reinstall it back. By doing so, it will work swiftly as long as the application is not actually down from the main servers.
You can either directly uninstall it from the home screen or make use of the settings app.
Fix 7: Have Patience
If none of the above-mentioned solutions works, all you can do is have patience and surf around the internet to find any relevant or actual causes and solutions for the problem.
Fix 8: Approach Customer Service Support
In case you have something urgent to do on the platform and having patience does not sound like a good option then the last choice you have is to approach the customer support service from the app.
MoneyLion’s contact option list includes contacting through live chat on their website, calling on the toll-free number +1 (888) 704-6970 or emailing on [email protected] With the help of the live chat system, as it is online 24/7 you will get answers to your questions instantly.
If you approach them through a call, they will reply to you within a few minutes in most cases. If you opted for email, they will need around 24 hours to get back to you.
All the above-mentioned steps of troubleshooting are helpful many times. But, if none of them were helpful to you, it is certain that the application is down from the main servers. In this case, you can contact their customer support team.
We hope by reading our article, you now have a good set of solutions to your ‘MoneyLion app not working’ problem.
Frequently asked Questions
Why is my MoneyLion card not working?
There are several reasons why your MoneyLion card can be declined. The list includes being expired, getting flagged for suspicious activity or insufficient funds. In case you are sure the reason is none of the causes mentioned above then we suggest you contact the app’s customer support service immediately.
Why is my MoneyLion account locked?
The reason behind your MoneyLion account being long can be the multifactor authentication enabled for all your accounts. In simple words, the application will lock the impacted customer’s account to force them to reset their passwords while notifying them of any suspicious activity with their information or any incident.