Fix: McDonalds App Stuck on Old Order [2024]

McDonalds App Stuck on Old Order: McDonald's app allows you to order your food, pay for your order, and pick up your order at the nearest McDonald's restaurant. You can also use the app to find your nearest McDonald's restaurant, check hours, and view the menu.

The McDonald's app has millions of users, but with recent updates, it's stuck on old orders and doesn't show the latest ordering information.

Do you also face the issue that the McDonald's app stuck on old orders? If yes, our well-curated list of solutions to solve your McDonald's app not working issue mentioned below will surely help you.

McDonalds App Stuck on Old Order [Explained]

If the McDonald's app is stuck on an older order, it is not updating or showing the latest order details. This problem happens when the app doesn't update or doesn't reflect any changes made to an order, or when it displays an older order rather than the current one.

Due to this issue, you cannot track your orders or make necessary changes.

How to Fix: McDonalds App Stuck on Old Order

Clear McDonalds App Cache

McDonald's app cache may get corrupted due to stored data, which prevents it from working correctly. Therefore, clear your McDonald's app’s cache.

For Android:

• On your device, open the Settings app.
• At the bottom, click Apps & Notifications.
• Find and tap on the McDonald's app.
• Select Storage & Cache once.
• Select Clear Cache from the Cache section.
• Verify that you want to clear the cache.

For iOS

• Open the Settings app on your device.
• Discover the McDonald's app by scrolling down.
• Hit the McDonald's app button.
• Depending on what you want to do, tap Offload App or Delete App.

The app will be removed if you select Offload App, however, the data and documents will be retained. The app and all related data will be removed if you select Delete App.

Reinstall the McDonald's app from the App Store once you've Offloaded or Deleted it.

Update your App

Your McDonald's app might only function properly if updated. The latest McDonald's app will fix all previous bugs.

Thus, check the app store to see if the McDonald's app has an update. If you’d like, you can set up the app to update itself automatically, keeping it continually up-to-date and bug-free.

Reinstall App

If updating the app doesn't solve the issue, you should delete the app and reinstall the McDonald's app. It can fix corrupted app-related data, but also fix an issue with app installation.

Log out & Login

If there's some corrupt data cached in the McDonald's app related to your account information, another likely fix is to log out of your account within the app and then login in again.

For that, in the McDonald's app, tap ‘More' at the bottom of the screen and then tap Profile. To the right of your account name, tap Log out. Then, click on the ‘More' menu to log back in.

Try different device

If you are experiencing issues with the McDonald's app on a particular device, you can try using the app on a different device to see if the problem persists.

Wait for a while

Sometimes, the app might stop working correctly due to the server being down. So you can check its server status by visiting the Downdetector site. If you see the server is down, in this case, wait until the problem resolves on McDonald’s end.

Contact McDonalds Customer Service

If the issue persists after trying above steps, contact McDonald's customer support. They can provide further assistance and troubleshooting specific to your situation. You can contact them by calling Uber Eats at 1-866-987-3744 or DoorDash at 1-833-510-0332 or visiting this page.

Final Words

Here we conclude this article on the McDonald's app working issue. So, we hope the above article has helped you resolve the McDonald's app stuck on old order working issue.

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