HSBC App Error Code API_103 [Fix 2024]

HSBC App Error Code API_103: The HSBC app is a mobile banking app that allows customers to manage their finances on the go. It offers a variety of features like viewing account balances, transferring money between account, paying bills, depositing checks etc.

The HSBC app is available for free on the App Store and Google Play. But, recently it has been seen many users face error code API_103 when they try to use the app. This issue is a common one among HSBC app users and can be fixed quickly and easily.

In this article, we’ll take a deep dive into the cause of the HSBC app error code API_103 and the steps you can take to resolve it.

What is HSBC App Error Code API_103?

HSBC app error code API_103 means that the HSBC banking app is unable to communicate with the bank's servers. This can happen for a few reasons, such as poor internet connection, outdated app version, or HSBC server maintenance.

When this error occurs, the app will display the message “Sorry there was a problem loading your accounts, Pull down to refresh the page, error code API_103.”

How to Fix: HSBC App Error Code API_103

Check Server

The HSBC app error code API_103 can sometimes be caused by server maintenance or other technical issues. If this is the case, you can check the HSBC service status page to see if there is any known server maintenance or technical issues. If this is the case, wait for some time and try to access the app again.

Check Your Internet Connection 

Before trying anything else, ensure your device enjoys a strong and secure internet connection. Weak or shaky connections often trigger this issue. If you're on mobile data, consider switching to Wi-Fi for stability.

If using Wi-Fi, a simple router restart might do the trick, potentially resolving the problem and making your HSBC app experience smoother.

Update Your HSBC App

If you encounter the API_103 error in your HSBC app, it might be because your app is not up-to-date. To resolve this issue, simply ensure you have the latest version of the HSBC banking app.

If you're on an iPhone, visit the App Store, and for Android users, head to the Google Play Store to update or reinstall the app.

Refresh the Page by Pulling Down

If you have a good internet connection but still face problems in the app, you can try something simple: just pull down on the screen. This action will make the app reload, and it might fix any small problems that were causing issues before. It's like giving your app a fresh start to see if that helps.

Contact HSBC Support 

If you have tried all of the above troubleshooting steps and you are still experiencing HSBC app error code API_103, you should contact HSBC customer support team further assistance. They will be able to help you troubleshoot the issue and provide you with further guidance.

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