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How to Contact Temu Customer Service?: No lies, everyone knows about Temu, especially in its first-served country – the US. It has undoubtedly become one of the biggest and most popular online retail shopping centers – with millions of customers and orders coming and going regularly.
One of the main reasons for its popularity is its simple and easy UI, for both app and website. One is unlikely to get lost on its platform, but, if you are actually lost, or need answers to some questions, then, what to do? How to Contact Temu Customer Service?
If you are having trouble finding Temu customer service – its contact details, then worry not because this article contains all the ways to contact Temu customer service.
How to Contact Temu Customer Service?
To contact Temu customer service, you have two pages as options to choose support from. Each page has different benefits and importance, and they are as follows:
The contact us page offers three main things and it is important for real-time and fast responses from the customer care service team. The first thing it offers is – you get to submit a ticket to the customer support window and get help from any available customer service agent.
To submit a ticket, you will first have to log into your account or register yourself. From the same page, you can also review your customer support records.
For the second thing, the page offers the real office address, but it’s only available for other matters, except for returns, because – returns are not accepted at Temu’s official headquarters.
For the third thing – there’s the updated parcel return address, which also states that your return parcel must have a return label for a proper refund.
Along with the above things – you can scroll down and check all the social media handles of Temu, and the list includes TikTok, Pinterest, Twitter, Facebook, YouTube, and Instagram.
Along with that, if you scroll down a bit more, then you can check answers for questions in many different fields like order issues, shipping and delivery, product and stock, return and refund, payments and promos, and more.
Support Center is a rather simple page where, first you will get recommended topics with frequently asked questions about various things, including shipping, account, refund, damaged products, returns, missing items, etc.
After scrolling down, you will get all the main topics listed with subsections right below. Every specific subsection comes with the most asked questions.
However, if you can’t find the answer or solution in any of the provided information – then scrolling down a bit will take you to the ‘contact customer service online’ link.
With this, we have successfully presented both ways to contact Temu customer service and get fast and real responses from its customer service team.
Frequently Asked Questions
How do I contact Temu by phone?
To contact Temu by phone, you can easily visit its Contact Us page or Support Center page on the official website by simply typing the same in the search bar.