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Foxtel URL Error 500 [How to Fix 2024]

Foxtel URL Error 500 [How to Fix 2024]

Foxtel URL Error 500: Foxtel is a platform where you can access your favorite Foxtel dramas, movies, and live sports content along with Netflix SBS, etc on demand. It operates a variety of services like direct broadcast satellite television, IP TV streaming, and cable television services. 

The same services have been rated positively since 1995, but as every system has a few bugs here and there, even Foxtel services glitch at times, causing errors like the recent Foxtel URL Error 500. 

So, do you know how to fix the Foxtel URL error 500? If you have been searching for the same, then it’s time you drop your research because the article below contains all the troubleshooting methods to solve the Foxtel URL error 500 issue.

What is the Foxtel URL Error 500?

Unfortunately, there is no information about Foxtel URL error 500, with no certain causes as well as solutions highlighted on the Internet. 

This also means that Foxtel is treating this error code like any other loading bug, which needs a few troubleshooting solutions to solve it.

How to Fix: Foxtel URL Error 500

To solve the Foxtel URL error 500 issue, there are no certain solutions, and that is why, we are going to use the common troubleshooting methods mentioned below to solve the problem.

However, before moving ahead with the main troubleshooting solutions, make sure you start with the following,

  • You have the Internet connection switched on and working, with good Internet speed.
  • Your device is updated to the latest version.
  • If you are using a VPN, make sure it is disabled since Foxtel won’t allow suspicious networks from VPN and such


  1. Perform a speed test and make sure your Internet speed is at least 3 Mbps or above.
  2. Restart the device as well as the router for Wi-Fi, and data connection for both your cell as well as for a mobile hotspot.
  3. In case the Internet speed is not good, then you can alter the picture quality settings so that the content will load according to your Internet speed. 

Mac & PC

  1. Perform a speed test for your Internet connection and make sure it is at least 3 Mbps or more.
  2. Restart the Internet connection completely, whether it’s coming from a Wi-Fi router, your data connection, or a mobile hotspot.
  3. If the Internet speed is low, then you can change the picture quality settings and make it so that the content loads according to your Internet speed.

Phone & Tablet

  1. Uninstall the Foxtel app and wait for a moment before installing it back.
  2. Reboot the Internet connection, as well as the device.
  3. Check the speed of the Internet, it must be 3 Mbps or more.

Contact Foxtel Customer Care

If none of the troubleshooting methods mentioned above worked for you, then the only chance left is to contact Foxtel customer care services.

To contact Foxtel customer care services, the easiest way is to give them a call, and you can do so through 00 61 3 8325 2701. 

Frequently Asked Questions

Why can’t I access Foxtel website?

If you can’t access the Foxtel website, and the content is not loading, then you can check the Internet speed, restart the device, swap with a Wi-Fi or a mobile hotspot for a better connection, or directly inform Foxtel customer service.

Why is the Foxtel app not working?

If the Foxtel app is not working for you, then that may be because there’s an issue with your device, it might not be entirely compatible with the app or not updated with the latest version, otherwise, the Internet speed might be low.