First Direct App Not Working? – Are you not able to access First Direct app? Want to know how to fix this issue? Don’t worry, we’ll help you with that! In this article, we’ll show you a simple and easy solutions to know how to fix the First Direct app not working problem.

First Direct app makes everything easier, from viewing transactions and checking your balances to paying friends and family, it takes all the problems out of everyday money stuff. Whatever you’re doing, wherever you are, First Direct app makes banking much simpler.

First Direct App Not Working? [How to Fix]

First Direct has an app for iOS and Android operating systems, which lets users to manage payees, view statements, view messages, check balances, make online payments, apply for loans and much more. However, several people have complained that their First Direct app is not working and they are unable to login and access the app.

Why is First Direct app not working?

There can be a lot of reasons why First Direct app is not working, it can be due to temporary outage, poor internet connection or some other problem that your device might have. Follow the solutions listed below to know how to fix the First Direct app not working issue.

Wait for While

There can be a possibility that it is due to server issue. You can visit https://downdetector.com to check is others also facing this issue. If you find that other people are also encountering this issue, we can say that this is due to server down or temporary service outages in your area.

In this case, you just have to wait for a while till the issue gets fixed itself. If this didn’t help to solve the issue, you can try the next solution.

Check Internet Connectivity

Ensure that you have stable internet connection. If you have a poor or slow internet connection, this can be the reason why your First Direct app is not working.

To fix this, you can try restarting your router or modem and reconnect to it. If you are connected to a Wi-Fi, you can try using your mobile data or vice versa, and see if this helps.

Customer Support

You can chat with the First Direct’s contact team by selecting: Help -> Send us a message or via Online banking by selecting “Message Us.” You can tweet them at “@firstdirecthelp” and mention the issue you are currently facing.

So, we hope the above article has helped you to know how to fix the First Direct app not working issue.

FAQs

Why my First Direct app is not working?

There can be a lot of reasons why First Direct app is not working, it can be due to temporary outage, poor internet connection or some other problem that your device might have.

How do I fix the First Direct app not working issue?

Make sure that you have stable internet connection, and you can also try restarting your device.

How do I transfer my first direct apps to my new phone?

You just have to re-install the first direct app on your device and contact them at 03-456-100-100 to re-install your Digital Secure Key again.

Can I log in to first direct without secure key?

No, you are supposed to have the secure key in order to access first direct website or app.

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