Skip to Content

Finish Line Not Working? Try These Steps to Fix! [2024]

Finish Line Not Working? Try These Steps to Fix! [2024]

Is Finish Line not working for you? Are you unable to use the app as well as the website? 

If that is the case then you can receive all the solutions to this kind of problem if you are willing to go through the article mentioned below which also contains the accurate solution for your ‘ Finish Line not working ’ problem

Why is Finish Line Not Working?

Among the many reasons why the Finish Line is not working, the very first reason can be that the platform is receiving overloaded traffic, more than it is designed to handle. 

Or the platform might have bugs or there might be some technical issues in both the app and the website from the main servers of the company.

Finish Line Not Working

Is Finish Line Down?

To check whether Finish Line is down, the first thing you should do is visit the Updownradar platform and check for any outages.

If you find any reports of outages, you can do is to wait for some time or search for any official announcements made by the company.

Check Reddit, Twitter, Forums, etc

Check different discussion forums like Reddit and Quora and search for the topic – Finish Line not working.

You can also visit different social media platforms like Twitter, Instagram, Facebook, etc to see for solutions or at least the cause of the issue.

How To Fix: Finish Line App Not Working?

As long as the problem is not by Finish Line’s side, you can try out the below troubleshooting solutions to try and get rid of it.

Fix 1: Check your Internet Connection 

Checking your internet connection is a crucial thing when the app is not switching on, not loading, or working slowly.

In case your data connection is switched on but you are not receiving enough network, you can try switching the data connection off and on after a few seconds. If this doesn't work, you can opt for rebooting your device.

Fix 2: Close and Reopen Finish Line App

Closing and reopening the app may solve some minor bugs in the app. So, close the app and open it after some time.

Note that closing and reopening the app continuously not only affect the app but also your device.

Fix 3: Make sure your device is Compatible

The Finish Line app may not be working on your cell phone because of some issues with the device. So, try installing the app on a different device and login into your account. 

If the app is working fine, we can say that the issue is with your device.

Fix 4: Uninstall and Reinstall Finish Line App

Many times when the app is installed on your device for a long time, it automatically collects huge amounts of user data and unwanted files. 

The best way to get rid of these files is to uninstall the app and reinstall it after a few seconds.

Fix 5: Clear the Finish Line App’s Cache

Cache and other user data can load up while you continue to use the app for days, which will start causing problems. Follow the steps below,

For iPhone Users:

  1. Open the settings app on your iPhone.
  2. Search for the Finish Line app and tap on it.
  3. Select the offload app option.
  4. Reinstall the Finish Line app.

For Android Users:

  1. Open the settings app in your smartphone.
  2. Search for the Finish Line app and tap on it once found.
  3. Tap on the clear cache option at the bottom of the screen.

Fix 6: Use Finish Line’s Web Version 

If the app is not working for you, try using Finish Line on the web. So, log into your account and complete your work through it.

Fix 7: Logout and Login in your Account

When your account is logged in into the App, all your activities will be recorded, which can prevent the app from working properly.

Here, logging out and logging in back into your account once or more than once can help. 

Fix 8: Look For Updates 

The application can stop working or slow down when there are updates yet to be made.

For updates, you can visit the Google play store or App Store and search for the Finish Line app to update to its latest version.

Fix 9: Have Patience

If there are no announcements and you have tried all the common troubleshooting solutions mentioned above but the app is still not working, it is best to leave it to be for time being.

Fix 10: Contact the Customer Care Service

Finish Line has given users a good set of contact details to approach them. You can either call them, email them or reach out to them through their Twitter handle.

You can call them at 1-888-777-3949. You can email them by visiting their website, navigating to the ‘contact us’ page, and selecting the email as an option to contact.

Finish Line is available on Instagram, Twitter, Facebook, YouTube and Snapchat among which, they can hear and respond to you quickly through Twitter.

Finish Line Website Not Working

There can be many reasons why Finish Line website is not working along with its app, including extreme-level traffic, poor internet connection, etc.

Here, try the general troubleshooting solutions listed below to solve your problem.

Is Finish Line Website down?

If you find the Finish Line website down, visit the Updownradar platform and check if there are any reports of its outages.

If you found any reports, all you can do is wait for a while till the issue is solved.

Finish Line Website Issues

The common Finish Line website issues can be temporary which interrupts its working. If you cannot use any feature or tool, that may be because many people have opted for it at once and the website was not able to handle it.

In this case, you can try using its website after some time or refresh it and try again.

Other Website Fixes

The other website fixes list includes all the general troubleshooting solutions to resolve issues on our website. If you are willing to use them, they are given below.

Use Someone Else’s Browser

If the website is not working in your desktop's browser, you can try opening it on someone else’s browser. Or you can try it on your cell phone and also opt for trying it through a tablet browser.

Check your Internet Connection 

If your device is not receiving enough network, then you can try switching it on and off a few times and also reboot your device.

Clear Browser Cache & Cookies

Clearing the browser cache and cookies will not only help you run the Finish Line website smoothly but also others websites. Follow the below mentioned steps,

For Chrome:

  1. Open Chrome and tap on the main menu option at the top right corner of the screen.
  2. Select the more tools option and then tap on the clear browsing data.
  3. Select the all time option to clear all Time cache and cookies.
  4. Tap on the boxes next to cached images and files along with cookies and other side data to clear all of them.

For Microsoft Edge

  1. Open Microsoft Edge and tap on the main menu icon on the top right corner of the screen.
  2. Open the settings and tap on the privacy and services option.
  3. Selective clear browsing data option.
  4. Tap on the cookies and other Side data along with the cached images and files to clear all of them.

For Safari:

  1. Open the settings and select the Safari option.
  2. Tap on the clear history and website data option.
  3. Go back to settings and select the safari option again.
  4. Tap on the advanced website data and remove all website data options. cache and cookies will be cleared.


If none of the above-mentioned troubleshooting solutions worked for you, all you can do is wait for some time till the issue is solved automatically at the Finish Line's end.

Contact Customer Care

Get in touch with Finish Line's customer support through call or email and wait for their response.

If you are more comfortable using the social media platform, Twitter, you can tweet to them and mention your issue clearly.

Final Words 

We hope that reading our article has given you all the answers to your questions and explanations to your queries.

Frequently asked Questions 

Why is Finish Line Status Rewards not working?

Whether you are using the Finish Line status rewards on its app or website, the issues can be similar and can be resolved through common troubleshooting solutions. You can try checking your internet connection, switching off and on the app or refreshing it.