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Decathlon Website Not Working? [Fix 2024]

Decathlon Website Not Working? [Fix 2024]

Decathlon Website Not Working: Your one-stop shop for online sports equipment purchases is Decathlon. It is one of the major manufacturers, retailers, and designers of sporting products in the world, and its objective is to make sports more accessible to everyone.

Sometimes, the Decathlon website stops working due to various reasons. What can you do at this time? Do you want to know how to fix the Decathlon problem? Don’t worry; you’ve come to the correct place.

In this article, we’ll explain how to fix the Decathlon website not working problem quickly and easily.

Why is Decathlon Website Not Working? 

There can be some reasons why the Decathlon website is not working. It can be due to a server down, a corrupted cache, or other issues.

Is Decathlon website down?

If the Decathlon website is currently down, then it’s obvious that the website is not working for you. To check the same, you can try visiting some trusted sites like Downdetector and check the Decathlon server status.

Check Twitter

You can also visit some popular social media platforms like Twitter, where others are facing the same problem as you might be discussing the causes and different solutions – which might work in your case.

How to Fix: Decathlon Website Not Working

If you can’t find any information from Twitter, follow the troubleshooting steps listed below.

Check your internet connection

Many times, the primary issue is with the internet connection. If your internet connection is not stable, try to change your Network. For instance, if you are currently connected to Wi-Fi, try using the Decathlon website using your mobile data and see if this fixes the issue.

Clear cache & cookies in your browser

Sometimes, the cache or the stored data of the Decathlon website gets corrupted, which reduces the website's performance. Clearing the browser cache and unwanted files can help you fix the issue.

To know how to clean the browser cache, follow the steps.

Windows and Android:

  • Launch a browser.
  • Choose More from the drop-down menu in the top header.
  • Click MoreTools, then click Clear Browsing Data.
  • We advise permanently erasing all data.
  • Check the boxes for “Cached images and files” and “Cookies and other site data.”
  • If you confirm, they will be removed.


  • Launch the Safari application on iOS.
  • From Safari's main menu, choose History.
  • Select Clear by tapping it.
  • Delete everyone's history — advised.

Change your browser

If the browser you are currently using has been showing issues while using other websites, too, then it’s clear there’s an issue with the browser. Hence, using a different browser to open the Decathlon website is recommended.

Use Decathlon app

If you have always been using the Decathlon website for everything, then this time try using the Decathlon app.

Wait for a while

If Decathlon is not working, there is a chance of some glitches or bugs in the Decathlon website. So, if the above solutions didn’t help, wait for a while till the issue is fixed on Decathlon’s side.

Contact Decathlon customer service 

If after trying all the troubleshooting methods in this article, you are still facing the same problem, then you should contact Decathlon customer care services. You can contact them by reaching out to them on the contact us page or chat on +44 74830 68343.


Why can't I place an order on Decathlon?

It's possible that an item in your shopping basket is out of stock if you see a warning at the checkout prompting you to contact its support team because your order cannot be completed. If there is a stock issue, the system will update you if you log out, log back in, and refresh your browser.

Is there a problem with the Decathlon website?

If you are facing issues while using the Decathlon website, then you should try changing your browser, checking your network connection, clearing cache and cookies, or simply contacting Decathlon customer service.