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iSolved Go App Not Working?: Did you get troubled while using iSolved Go App? Are you wondering why the iSolved Go app is not working for you?
If so, continue reading this article where you can find all the information you need to solve your query, answer your questions, and find enough fixes for your “iSolved Go app not working” issue.
iSolved Go is an optional add-on for the iSolved platform that allows employees and managers to punch IN and OUT from an Apple or Android smartphone.
Why is iSolved Go App Not Working?
iSolved Go might not be working because of the technical issues from its main servers. Following are some reasons why iSolved Go has stopped working:
- Poor internet connection.
- Due to the server being down.
- Overload of cache and corrupted cache.
- The device used by you might not be compatible with the app.
- Temporary service outage.
Is iSolved Go down?
iSolved Go App’s server can sometimes be down because a lot of people might be using the app at the same time. You can use downdetector and check for any reports regarding iSolved Go outages.
If you received any outage reports, it is best to wait for a while and let iSolved Go resolve the issue.
Check Reddit, Twitter, and Forums, etc.
You can check out discussion forums like Quora and Reddit. And you should also check different social media websites like Facebook, Twitter, etc to check if people are discussing this issue.
Although you could not find any solutions for your issue, you will at least find the cause of it and what others are doing.
How to Fix: iSolved Go App Not Working
Check your Network Connection
Check whether your internet connection is stable or not and whether it is getting enough network. If it is switched on but not receiving enough network, try Switching it off and on a few times.
If the issue still persists, you can also try rebooting your device.
Clear the iSolved Go App’s Cache
Sometimes, the cache gets corrupted, preventing the app from working correctly. To clear the cache and cookies, follow the instructions given below,
For Android:
- Open the Settings app on your phone.
- Search for the iSolved Go app and open it.
- Now, Select the Clear cache option among two more options like Clear data or Clear Cache.
For iPhone:
- Tap on the Settings app and select the General option.
- Now, select the iPhone storage option.
- Next, search for the iSolved Go app and tap on the Offload app option.
- Reinstall the iSolved Go’s app from the App Store.
Close and Reopen the App
Close the iSolved app and give it a few seconds or a minute before turning it back on. As a result, the app starts working efficiently.
Uninstall and Reinstall the App
If you have installed iSolved’s app for a long time and have been using it recently, it may start glitching due to unwanted files and user data.
Try uninstalling it and then reinstalling it after a short period of time so that the app will work fine, just like any newly installed app.
Login issue
The iSolved Go server may be down and that’s causing the login issue. Therefore, to solve the iSolved login not working issue, Logout and login to your account after a few minutes.
Wait for a While
The issue can sometimes be on the iSolved Go app itself because it may be undergoing maintenance or for another reason. Therefore, wait until the problem gets solved from the iSolved's end.
Look for Updates
If iSolved’s app is not working properly or if a few features within the app are glitching or not working, then the app needs some updates.
Visit the App Store or Google Play Store, search for the iSolved Go app and update it.
Contact Customer Care
iSolved allows you to contact them through a call by calling 1-800-697-7010 for the support..
The hours of contact for the support department are from 6 AM to 6 PM, Monday to Friday.
Final Words
You now have access to all the remedies you require to fix the iSolved Go app not working issue. Therefore, we hope that after reading our article, you have received all the answers to your questions.
FAQs
Why does iSolved not let me log in?
Self-service accounts become locked if the incorrect password has been entered six times. You can wait ten minutes, and your account will become unlocked automatically. You can then try to enter your password again. Alternatively, you can ask your company iSolved administrator to unlock your account.
Why is my iSolved account disabled?
If the authorization code is entered incorrectly five times, the account will be disabled. Contact your account manager to enable your account. Hint: Copy the code from the email and paste it into the code field in iSolved.