Ulta M1 Error / Ulta M3 Error [Fix 2024]

Ulta M1 Error, Ulta M3 Error: Ulta Beauty, previously known as Ulta Salon, is a cosmetics and fragrance brand, an American beauty store chain founded in 1990 by Terry Hanson and Dick George. 

Even though it has over 1,200 locations total, according to the analysis of 2019, people still tend to visit online stores for more offers and shop from the comfort of their homes — eventually facing the usual errors and issues. 

Yes, according to official resources, many customers are currently facing the Ulta M1 Error and Ulta M3 Error issues on the app, not allowing them to shop at all. But, if you’re also facing the same problem, then don’t worry because the article below contains a good number of solutions for them. 

What is the Ulta M1 Error & Ulta M3 Error?

The Ulta M1 Error and Ulta M3 Error are almost similar error codes that come with an error message – ‘unfortunately we are unable to process your order’. 

In this case, while Ulta is not able to receive your order successfully, you might still be charged, especially if you’re using a card to pay. 

Moreover, those who have been receiving these error codes are likely not to move ahead successfully with placing their order until the issue is solved. 

How to Fix: Ulta M1 Error & Ulta M3 Error

Wait for a While

According to what we found in our research, there is no specific cause or solution for this problem and it might be a minor glitch or bug in the server.

In this case, since minor glitches and bugs can be easily resolved on their own, we recommend you wait for a while and try again – maybe after a bunch of hours or a couple of days. 

Update Your Ulta App 

If your Ulta app is not updated to its latest version, then there is no way you are not going to encounter issues while using it. 

Therefore, check immediately if your Ulta app is updated, and if it isn’t, then update it right now. 

Use a Different Device

Now, if the app is not an issue, then your device might have a glitch or two. 

To check, try placing an order from another device, and if you were successful in placing the order, then it is clear that your device is an issue and you have to switch devices if you want to buy from Ulta. 

Create a New Account 

If your app and device are good to go, then there might be something wrong with your account. 

So, we know this might not sound pleasant, but we suggest you create a new account and start from scratch — probably the easiest way to solve this problem. 

Contact Ulta Customer Care

If nothing mentioned above helped you, then the last option you have is to contact Ulta customer care services and explain your problem. 

For starters, you can visit its Guest Services page and scroll down to check out articles and FAQs from specific categories. 

If you didn’t find a solution there, then you can scroll down and come across a good bunch of ways to contact them, including texting them, chatting with a specialist, calling between 7 AM to 11 PM CT – 7 days a week, or simply sending them an email. 

Frequently Asked Questions