Klarna App Not Working? [How to Fix 2024]

Klarna is a FinTech app that offers online financial services like direct payments, post-purchase payments and payments for online storefronts.

Sometimes, Klarna stops working due to various reasons and prevents you from purchasing anything at the point of sale. So, what can you do at this time?

Well, you can easily fix the Klarna app not working issues by following the steps mentioned in this article. Thus, keep on reading to know how you can get rid of the Klarna app issues.

Why Is My Klarna App Not Working?

There can be a wide range of reasons why Klarna app is not working for you. Below are the few reasons:

Server might be down.
Your Klarna app’s cache might get corrupted.
There might be some bugs in the app.
You might be using the outdated version of the Klarna app.
Poor internet connection.

Is Klarna App down?

If you think Klarna is down for you, visit this page to find out about the recent Klarna outages and other temporary issues.

How to Fix: Klarna App Not Working

Follow the simple troubleshooting solutions below to know how you can fix the Klarna app.

Wait for a While

Sometimes due to technical issues in the Klarna app, it might stop working properly. Or there might be a server down which prevents the app from working properly. In this case, wait for a while till the issue is fixed on Klarna’s end.

Check your Internet Connection

The first thing to check if your Klarna app is your internet connection. Having a poor or unstable internet connection may stop the Klarna app to work. Thus, check your internet connection.

Or you can disconnect and reconnect your network after some time. You can also restart your router and modem and see if this fixes the issue.

Clear Klarna App’s Cache

Klarna’s app cache may get corrupted due to stored data because of which it stops working properly. Therefore, clear your Klarna app’s cache.

Follow the steps:

For Android: Go to Settings -> search for Klarna and open it -> click Clear Cache.

For iOS: Navigate to Settings -> General -> look for Klarna app -> click iPhone storage -> select Offload App button -> Reinstall the Klarna app.

Update the Klarna App

Most of the time, the outdated version of the Klarna app or any app for that matter may cause several problems and prevent you from making your purchase.

So, update your Klarna app to its latest version which will also fix any bugs or issues the app might have. In order to update the Klarna app on your device, follow the steps:

For iOS: Go to the App Store and select your profile icon at the top of your screen and then search for the Klarna app. Now, click Update next to it.

For Android: Go to the Google Play Store and tap on the profile icon in the top right corner and then select Manage apps and devices -> Klarna app -> select Update.

Log out & Login

You can easily solve the Klarna not working issue by logging out and logging in after a few minutes. Thus, log out now, wait for a few minutes, and log in again.

Restart your Device

Sometimes, there might be an issue with your smartphone. So, restarting your device may fix the problem you are currently facing.

Follow the steps:

For iOS: Hold the lock button until the option to power off appears on the screen -> slide the switch to shut down your device -> after a few seconds, press the lock button till the apple logo appears on the screen. In this way, you can shut down your iOS device.

For Android: Hold the lock button on the right side of your phone till the option to restart your phone appears on the screen. And then press restart your phone.

Uninstall and Reinstall the Klarna App

If the above solutions didn’t help, all you can do is uninstall the existing Klarna app and reinstall it after some time. This will also install the latest version of the Klarna app with fixed bug issues and other issues that the app might have.