Skip to Content

How to Cancel Norton Subscription [Complete Guide]

How to Cancel Norton Subscription [Complete Guide]

If you are wondering about how to cancel Norton subscription, this article will assist you can give you a detailed instructions on it. Norton is a division of NortonLifeLock which is based in California. Norton’s products are primarily digital security tools for personal computers and server devices, and more recently, mobile devices.

Basically, whenever you buy a Norton product, for example Norton 360, you are supposed to create a Norton account and sign in. It will hold your personal information such as your name, address, phone number, email address, and the product you are purchasing. If you are making an online purchase of the software it’ll also holds your credit card information

How to Cancel Norton Subscription [Guide]

To cancel Norton Subscription, you can simply follow one of the methods mentioned below on how to cancel Norton subscription.

Method One:

You can simply sign in to your account and visit the ‘My Subscription’ tab to manage your renewal settings.

Method Two:

Here is the another method on how to cancel Norton subscription.

  1. You can also talk to their Support team by contacting them through social media or using Norton forums or by phone support or by having a live chat with their agents for the fastest way to solve your issue.
  2. You can simply email them asking to cancel your Norton subscription, you’ll be able to find Norton’s email address in the privacy policy of Norton website. So, all you need is to find their email address and email them.
  3. Before cancelling your Norton  subscription, make sure you have the last four digits and expiry date of the credit card which you’ve used during the online purchase, and also your Norton log in details such as the email address which you have used during the sign up process.

Note: If you choose to cancel automatic renewal or your current protection, you must manually renew your subscription before it expires or risk losing it.

If you have already been charged and want to request a refund contact member services and support. However, Norton has  a sixty day refund policy which means you will be able to get your money back only if your card was charged less than 60 days after your request for a refund. So, it would be better to cancel your Norton subscription before being charged.

Follow the steps mentioned below on how to cancel Norton subscription before being charged.

  1. Sign into your Norton Account.
  2. Go to my subscription page.
  3. Go to the Automatic Renewal page and click on the “OFF” button.
  4. Select any reason as you like and click on the confirmation button.

Conclusion: I hope the above article on how to cancel Norton subscription helped you solve your problem. However, I would like to recommend you to call the customer care directly for better and faster way to solve your issues.

Frequently Asked Questions:

How do I cancel my Norton Antivirus subscription?

You can cancel your Norton Antivirus subscription by signing in your account and visiting the my subscription page or you can simply contact their support team.

How do I turn off my Norton automatic renewal?

Sign into your Norton Account -> Go to my subscription page -> Go to the Automatic Renewal page and click on the “OFF” button -> Select any reason as you like and click on the confirmation button.

How do I stop Norton charging my credit card?

If you want to of your automatic renewal, you can do it any time by simply signing into your account and by visiting my subscription page. If you have already been charged and want to request a refund contact member services and support.

How do I delete my Norton account?

To delete your Norton account, all you need to do is to email them by using the email address which you have previously used during sign up process and requesting to delete your Norton account. You can find Norton email address In the privacy policy of Norton website.

Can I get a refund on Norton Antivirus?

Norton has  a sixty day refund policy which means you will be able to get your money back only if your card was charged less than 60 days after your request for a refund. So, it would be better to cancel your Norton subscription before being charged.