Hibbett City Gear Review: Is Hibbett City Gear Legit? [2024]

Hibbett City Gear, or only Hibbett, is an athletic apparel, shoes, and sneakers brand by Hibbett Sports — an American holding company and a sporting goods retailer founded in 1945 in Birmingham, Alabama, the US.

Now, looking at all the highlights mentioned in the above paragraph, anyone would think that the brand is reliable and trustworthy. But, that’s not the case because we have recently seen many negative reviews and opinions about it.

So, is it legit? Does it sell fake shoes? What about the quality? — there are many wondering about these things, but if you’re one of them, then all you have to do is have a look at our Hibbett City Gear review below to get all the answers you need.

Hibbett City Gear Review: Is it Legit?

Unfortunately, there are hundreds and thousands of mixed opinions and reviews about this.

We have more users complaining about several things and directly calling it illegitimate, but we also have some defending the brand and stating that the product they ordered arrived in good quality and condition.

In the end, we concluded that Hibbett is indeed a legitimate brand, but apart from this, you are not to trust the other services, like shipping, customer service, overall condition of the package and product, and such.

Hibbett Shoes Quality

Hibbett shoe quality is good because all the products come from real brands, although the box you receive them in and the packaging might be a bit torn or in bad condition.

Does Hibbett Sell Fake Shoes?

No, although we have thousands of complaints about its other services, the customers who defended the brand clearly said that the shoes they received were of good quality and from the real brand.

Shipping & Customer Service

In almost all the bad opinions and reviews we read, we saw that the shipping and customer service of the brand is far from good and trusted.

Hibbett says it takes 1-2 days after the order is confirmed to ship it, but many complain that the item is delayed a lot, some receive it after days and weeks of the estimated delivery date, and a few didn't receive anything, while Hibbett also refused for a refund.

In addition to that, the handling of the packages is poor, and almost all the users pointed out that they received their parcels in a bad form.

Now talking about customer service — we saw many reviews about how they don’t respond, they don’t answer your emails, and they indirectly refuse to help or simply delay till you give up.

For many, the customer service didn’t even respond at the start, and when they did, their behavior was unprofessional, while a few just blamed the shipping service and closed the case.

Final Words

After reviewing all the points mentioned in this article – we are quite sure that the brand is legit, but surely not worth a try, because even though you get real brand products at discounted prices, you might be one of those who didn’t receive anything and lost their money too.

In conclusion, Hibbett City Gear is not worth your time, effort, and money, and now that we have reached the end of the article – we hope our Hibbett City Gear review was helpful to you.