Google Play Gift Card Not Working? – Are you not able to use or redeem your Google Play Gift Card? Having trouble with your Google Play Gift Card or promo code? Want to know how to fix this issue? Don’t worry, you’ve to the right place! In this article, I’ll show you a simple and effective way to get rid of the Google Play Gift Card not working issue.
Google Play Store is the chief source of apps for several Android users as it comes pre-installed on every Android device. As a result, several app creators use Google’s own in-app payment results to monetize their apps.
Google Play Gift Card not working?
Google Play Gift Card, also known as vouchers and gift cards can be redeemed in the Google Play Store to become a credit to purchase any apps and games, or buy books in Google Play Books, or rent a movie in Google Movies.
Why is Google Play Gift Card not working?
Google Play Gift Card provides a best way to buy apps or games on Google Play Store rather than having to link users credit card to Google Play. Nevertheless, there seems to be an issue with these Gift Cards, as many people are not able to redeem it.
There can be many reasons why is Google Play Gift Card not working, and why an error message is appearing when you are trying to redeem the card. Among them the most common reason can be the improper promo code, or poor internet connection, or the Play Store balance limit.
Follow the methods mentioned below to fix the Google Play Gift Card not working issue:
Check the Promo Code
Make sure that you have entered the valid promo code. If you have correctly typed the code and the problem continues, you can try contacting the store where the product was purchase, or the business that offered the promo code to check if the validity of the key is not expired.
If the error message that you get on your screen say “cards are not valid in your country or are unable to redeem it,” try the below solutions.
- Add a new payment profile or edit the payment profile you use already for Google purchases.
- Try changing your account country/region. Google Website -> Settings -> Country. Remember that you can only change your Google Plat Store country once a year.
Check your Account
Your Google Play Gift Card might not be working because of the account you used to log in. If you’ve received the promo code through email, you are supposed to use the same Google account to redeem the code.
So, to check if you are logged into the right account: go to the side menu in the top left corner -> click on Account.
Check the Google Play Store Balance Limit
If the available amount on the card exceeds the Google Play Store balance limit, it is not possible to redeem the balance of a gift card which is why you might be getting Google Play Gift Card not working issue. In this case, you can wait for a while and try to redeem the promo code in next 24 hours. Google Play Gift Card or promo code allows you to redeem them for credit, and lets you use the balance to purchase apps, games, books or movies on Google Play Store, Google Books, and Google Movies respectively.
So, I hope the above article has helped you to fix the Google Play Gift Card not working problem.
Why my Google Play Gift Card is not working?
The most common reason can be the improper key store, or poor internet connection, or the Play Store balance limit.
How do I fix my Google Play Gift Card not working issue?
Make sure that you have entered the valid promo code, or try changing your account country/region.
How do I activate my Google Play gift card?
Go through checkout process until you see the payment method list -> click on Redeem -> Enter your code -> Now, follow the on-screen instructions.