Foxtel Error f1077: Foxtel is a television company that operates direct broadcast satellite television, cable television, and IPTV streaming services.
Like many other services, Foxtel also causes a few errors, and error code f1007 is one of them. If you are also facing the same issue and want to get rid of it, you’re at the right place.
In this article, we’ve mentioned detailed troubleshooting solutions that can help you fix the error code f1007 on Foxtel.
What is Foxtel Error f1077?
A lot of people have complained that they are getting an F1007 error code when they are trying to watch any Foxtel channels.
And when they are trying to get in touch with customer service, the chat keeps ending without a resolution. So, here are some troubleshooting solutions that can help you fix the error on Foxtel.
How to Fix Foxtel Error f1077?
Check for Updates
If you are facing the error code f1007 on Foxtel, the first thing you should do is check for any updates that Foxtel might have.
You can update your software to its latest version by pressing the button from here. It might take up to 10 minutes to start and then another 5 minutes to get finished.
Remember not to use your remote or turn off your box while updating. Then, your box will reboot several times.
Connect Your Box to Wi-Fi Connection
Ensure that your Foxtel box is connected to an internet connection through Wi-Fi or ethernet, note that you are not connected to both at once as it might cause internet connection issues.
- On your Foxtel remote, press Home and scroll left to the Settings icon.
- Now, scroll down to Internet Connection and select Wi-Fi.
- Search for your Wi-Fi network from the list of networks and enter your Wi-Fi passwords.
Once your box is connected to the Wi-Fi network, a message will appear on the screen.
Re-Synch the Foxtel Box With Your Account
By re-syncing your Foxtel box with your account will make sure that you’re getting the right channels for your subscription. Remember that you only press the re-sync button only once as pressing it multiple times will prevent the box from synching with your account.
Restart and Re-sync the Box With Your Account
Restarting and re-syncing the Foxtel box with your account can help you fix the issue. To restart the box, all you need to do is to press and hold down the power button for approximately 5 seconds.
You can also restart your Foxtel box by switching the powerpoint to which the box is connected off for 10 seconds.
Press the power button again if the box doesn’t turn back on after a few minutes. Now, re-synch your Foxtel box to your account by simply clicking the sync button.
Restart the Modem
By doing so, it reconnects to the internet and resets any possible software glitches. You can restart your modem by switching off the power button to which the modem is connected. Then, wait for approximately 30 seconds and turn it back on.
Check Your Foxtel Subscription
It might be possible that your Foxtel subscription is over which is why you’ve encountered the f1007 error code. So, check your Foxtel subscription to ensure that the channel you want to view is included in your channels pack.
To check Foxtel Subscription: navigate to My Account -> My Package section -> View Details -> Channel Packs.
If you’re not subscribed to the channel you’re trying to watch, you can simply add the channel pack to my account section.
Confirm Your Box is Getting Foxtel’s Signal
You can try sending a text message to the box to make sure that your box is receiving Foxtel’s network. While doing so, make sure that your box and TV are on, and that the source selected is also plugged into. Once you are ready, simply click Send.
Perform a Reset
You can fix the Foxtel error f1007 by performing a full system reset which will restore your box to factory settings. By performing a full system reset, the following things can happen.
- All your series links, recordings, and future-dated recordings will be deleted.
- You’ll need to change your settings.
- You might need to repair your Foxtel remote.
- You’ll need to reschedule all series links and future-dated recordings.
Contact Support
If none of the above solutions helped, all you can do now is to get in touch with Foxtel’s customer service through Live Chat or visit here for more help.
FAQs
How do I fix the Foxtel playback error?
Remove the power cable from the back of the modem, wait for 5 seconds, and reinsert the power cable. Now wait for at least one minute before opening the start menu on the PC. Then turn the PC back on and recheck the app.
Why is my Foxtel not connecting to the internet?
Try rebooting your modem by unplugging the power cable from the back of your modem and plugging it back in. Now turn the TV off and back on again and try accessing the channel again.
Why can’t I log into my Foxtel account?
There is a possibility that your email address or password might be incorrect. Therefore, double-check your login details.
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