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Etsy Not Working? [Ways to Fix 2024]

Etsy Not Working? [Ways to Fix 2024]

Etsy not working? – Is Etsy down, or does the Etsy app keep crashing? If yes, this article is for you! We’ll show you why Etsy is not working and how to fix this issue in this post.

Before going to the solution, first, let’s know what Etsy is? Etsy is an American eCommerce business that primarily focuses on handmade or vintage products and craft supplies.

These items fall under a wide range of categories, including jewelryhome décor, furniture, toys, art, bags, clothing, as well as craft supplies and tools.

You’ll get a notification whenever it adds new products or when your favorite product goes on sale. Now, keep on reading to find out why is Etsy app is not working and how to fix the issue.

Why is Etsy Not Working?

There can be a lot of reasons why the Etsy app is not working. We can say that the app is under maintenance, or the app’s server might be down.

However, the most common issue can be poor internet connectivity, corrupted cache, or outdated version of the app. Thus, to fix the Etsy not working issue easily, follow the solutions listed below.

Is Etsy Down?

To check if it is because of the app’s server, you can visit here to find out the real-time issues of outages and all kinds of servers.

If you find out that the Etsy app is not working because of the server, you’ll need to wait until the issue gets fixed itself.

Check Internet Connect

There is a possibility that you have a slow or poor internet connection. Therefore, make sure that you have an undisturbed internet connection. 

If you are connected to your home network, try using other internet connections and check if this helps. Or you can try restarting your modem or router. 

Update the Etsy App

If you are using the older version of the app, it might prevent it from working properly. So, ensure you have got the latest version of the Etsy app that usually fixes bugs and other minor issues. 

To know how to update the app, follow the steps:

For Android:

  1. Open the Google Play Store and click on the profile icon in the top right corner.
  2. Click Manage app & device and tap manage.
  3. Now, scroll down to find Etsy and update it from there. 

For iOS:

  1. Open the Apple App Store on your device.
  2. Tap on your profile icon at the top of your screen.
  3. Now, search for the Etsy app and tap update next to the app.

Clear Cache

Sometimes, the app’s cache gets corrupted and prevents the app from working properly. Thus, clear the app’s data or cache to ensure it works properly again.

To know how to clear the app’s cache, follow the steps:

  1. Open the phone’s settings.
  2. Select Storage and choose ‘Other apps’ to see a list of your installed apps.
  3. Now, search for Etsy and tap on clear data or Cache.

Update Your Device

There can be a possibility that your device is not updated to its latest version. Make sure your device is up-to-date and see if this helps.

Customer Service

If the issue persists, you can try contacting their customer service via email at or call them at 1-844-935-3879 and explain the problem you’re facing.

Final Words: Hopefully, the above article has helped you to know why is the Etsy not working and how to fix that issue.


Why can I not access Etsy?

There can be a lot of reasons why you are not able to access Etsy, we can say that the app is under maintenance or the app’s server might be down.

How do I fix the Etsy not working issue?

You can fix this issue by checking your internet connection, updating the app or your device, clearing the app’s cache, or try contacting their customer support.

How do you restart Etsy?

Sign in to your Etsy account -> your account icon -> account settings -> closed shop -> reopen shop.

Why can’t I log into Etsy with Google?

If you are not able to log into Etsy with Google, you can try clearing ‘Etsy cookies’ from your browser and check if this helps.

Why would the Etsy account be suspended?

If it thinks that their policies have been violated, they may suspend your account.