Bentkey App Not Working? [How to Fix 2024]

Bentkey App Not Working? Bentkey is a popular subscription-based video-on-demand service provider, a trusted streaming service offering content for children. It is still an underrated platform but does a good job of hooking your kids to some educational and beneficial content. 

Additionally, like any other streaming service provider, it also comes with a couple of subscription plans, affordable for a middle-class family. It telecasts popular titles and comes with more highlights making it worth purchasing, and just like that, it also has a few bugs and glitches.

Yes, due to some unknown reason, the Bentkey app has stopped working for many. But, if you’re also facing the problem, then you don’t need to worry anymore because the article below contains some helpful troubleshooting methods to solve the problem.

Why is the Bentkey App Not Working?

As already mentioned above, the problem, cause, and solution are all unknown, and it is not working with any connector, including Roku, TV Stick, etc, and even Bentkey hasn't spoken anything about the problem. 

But, according to our research and the information available on the Internet, below are two of the top predicted causes of this problem.

Servers Down

It is common to check if servers are up and running or down whenever any app or website stops working suddenly.

Therefore, check if its servers are working properly, and to do so, you can just search ‘Bentkey service status’ to get the proper results. 

In case you find that Bentkey servers are down, then you can do nothing apart from waiting for some time. 

App Under Maintenance 

If the Bentkey app is under maintenance, then there is no way it will work for you, or anyone else. 

So, we suggest you check the app or any place where Bentkey might have announced the app is going under maintenance, and if you find any such message, then you’ll have to wait till the app is back on track.  

How to Fix: Bentkey App Not Working

Create a Bentkey Password

In case you haven’t created a Bentkey password yet, then it is your time to do so. However, you have to start by visiting its website and logging in with your DW credentials.

In the next step, they will inform you that you already have access and ask you to create a Bentkey password, so make one, and your app will start working properly again.

Reboot The Channel 

Rebooting the channel has helped quite a few people, so we suggest you try this method, and to do so, all you need to do is remove the channel, restart your device, then add the channel back.

For better results, we suggest rebooting your router too since it might also have a bug or glitch in its system. 

Update Your Bentkey App

According to what the Roku team suggested, you need to update your Bentkey app, and to do so, you need to follow the simple guide as follows:

1. Highlight the channel Title/Name.
2. Press the Star button on your Roku remote control.
3. Select the Check For Updates option, and update the app.

Contact Bentkey Support

If none of the methods mentioned above helped you, then all you can do is contact the Bentkey support team and explain your problem.

To search for the Bentkey support services, you will easily find the contact information available on its website, and if not there, then just search for them on the app’s main settings or menu section. 

Frequently Asked Questions