BBC iPlayer Error Code 201 [How to Fix 2024]

BBC iPlayer Error Code 201: BBC iPlayer is a media player – a video-on-demand service launched by the BBC. It lets you watch documentaries, sports from the BBC, TV series, etc on a wide range of devices.

The BBC iPlayer service has been doing pretty well in the past years, but the recent update by the users has brought an issue – some errors like ‘BBC iPlayer Error Code 201’ are being faced by the majority of the users.

Now talking about you, are you also facing the BBC iPlayer Error Code 201 issue? If so, then our list of solutions mentioned in this article will definitely solve your BBC iPlayer Error Code 201 problem. 

What’s BBC iPlayer Error Code 201?

BBC iPlayer Error Code 201 seems to be a temporary error issue caused by minor problems like incorrect device settings or a poor Internet connection.

Also, it may happen that the BBC iPlayer service platform might be offline for all due to a sudden outage. At times like these, you’ll have to wait until it’s back on track. 

But, if that's not the case, then our troubleshooting solutions mentioned below will undoubtedly help you. 

BBC iPlayer Error Code 201: Troubleshooting Methods

Check Internet Connection

Checking the Internet connection right after facing the issue is a common troubleshooting method.

If your connection is poor or not working at all, you can try switching it off and on after a few minutes or simply swapping with another router or hotspot. 

Clear Cache and Cookies

Clearing the cache and cookies comes second and you can easily complete the process by following the few simple steps mentioned below:

For Android Users

1. Open the Settings app.
2. Go to the page of all the installed apps.
3. Search for the BBC iPlayer app.
4. Tap on the Clear Cache option at the bottom of the screen.
5. If it shows two options or confirmation – choose the right option accordingly.

For iPhone Users

1. Open the Settings app. 
2. Search for the General option in the left-hand side main menu.
3. Tap on the iPhone Storage option.
4. Search and select the BBC iPlayer app from the list. 
5. Tap on the Offload app option at the end of the page content.
6. Reinstall the BBC iPlayer app from the App Store.

Update the Browser

If the browser you are using to visit the BBC iPlayer site is not updated to its latest version, it’s obvious it’s going to show issues or simply won’t load the content.

To solve this problem – all you have to do is update the browser.

Switch off Proxy servers and VPNs

Proxy servers and VPNs do a bad job when it comes to certain sites, including the BBC iPlayer website. These extensions interfere with the smooth flow of the platform and that is why users using them aren’t allowed on the site.

To solve this issue, simply turn off proxy servers and VPN and then visit the BBC iPlayer website again. 

Check the Date and Time

If the date and time set on your device are incorrect, it might automatically intrude with the usage of apps, including the BBC iPlayer app.

To solve the problem, all you have to do is check the date and time, if they are wrong, set them to the current accurate date and time and you are all done.

Reinstall the App

Installing the app and then reinstalling it back will help you get rid of all the corrupted files, cache, bugs, and glitches.

After you reinstalled the BBC iPlayer app, the app will come in new and fresh – without any issues. 

Contact Customer Service

If none of the troubleshooting methods mentioned above helped you solve the error issue, then you’ll have to resort to contacting the customer support services of BBC iPlayer.

To reach out to the BBC iPlayer customer service team, you should visit its website’s ‘contact us’ page, and scroll down till you get to the bottom of the FAQ section where you’ll see a web form.

Fill in the details asked in the web form — only common information like your email, complaint, etc, send it and then wait for the response patiently.

Frequently Asked Questions