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Amtrak App Not Working? Try These Step to Fix it! [2024]

Amtrak App Not Working? Try These Step to Fix it! [2024]

Amtrak App Not Working: The Amtrak app is a mobile application that provides users access to all the necessary travel information for train journeys. With the app, users can easily book their train tickets, access boarding information, and check the status of their train.

It offers a contact-free travel experience, allowing users to entire journeys right from their mobile devices, ensuring convenience and safety. However, with the recent news and complaints by users, the Amtrak app is not working for many. It’s mainly showing issues while booking tickets.

Do you have the same problems with the app? If so, then worry not because in this article, we are going to give you a good list of troubleshooting methods to solve your Amtrak app not working problem.

Why is Amtrak App Not Working?

The Amtrak app may encounter issues for various reasons. Here are some possible causes for the app not working and detailed steps to troubleshoot the problem.

Check Amtrak server status

When encountering issues with the Amtrak app, one of the first steps to take is to check the server status. This can be done by visiting websites like Updownradar, where users report any problems they are facing with Amtrak.

By checking these platforms, you can determine if the app's issues are widespread or if it is specific to your device. This helps provide clarity on whether the problem lies with the app itself or with the server.

Check Twitter

If you didn't find any information about the Amtrak app's server status on websites like Downdetector, the next step is to check social media platforms such as Twitter, where Amtrak is likely to have an account.

By searching for Amtrak or checking their official social media channels, you may come across discussions or updates from other users who might be experiencing the same app issue. This can provide any official announcements or resolutions shared by Amtrak.

How to Fix: Amtrak App Not Working

Wait for a while

Sometimes, app issues may be temporary. If you're experiencing difficulties, wait for a while and try using the app again later. It's possible that the issue could be resolved on its own.

Use Amtrak website

If the app continues to have problems, consider using the Amtrak website through your mobile browser. The website provides similar functionalities as the app, including ticket booking and train information. So try it and see if this fixes the problem you are currently facing.

Clear Amtrak app cache

Clearing the cache of the app because the main cause can be unwanted data and cache stored in it. Therefore, to clear the Amtrak app cache, follow the steps given below.

For Android:

  • Open the Settings app and locate the page where all the installed apps are listed.
  • Search for the Amtrak app and tap on it once you find it.
  • Look for the Clear Cache option at the bottom of the screen and tap on it.
  • If you see two options or a confirmation pop-up box, select the relevant option based on the provided choices.
  • The app's cache will be cleared, and you can then try using the Amtrak app again.

For iOS:

  • Open the Settings app and navigate to the General option in the left-side menu.
  • Look for and select the iPhone Storage option.
  • Search for the Amtrak app among the listed apps.
  • Tap on the app once you find it and then select the Offload App option at the bottom.
  • Finally, reinstall the Amtrak app from the App Store.

Update Amtrak App

Make sure you have the latest version of the Amtrak app installed on your device. Because outdated versions may have compatibility issues or bugs. So, check your device's app store for any available updates and install them if necessary.

Reinstall Amtrak App

If the issues persist, try uninstalling the Amtrak app from your device and reinstalling it. This can help resolve any corrupted files or conflicting settings that might be causing the problems.

Contact Amtrak customer service

If none of the above steps resolve the issue, it's best to reach out to Amtrak's customer service. To contact Amtrak customer service visit the contact us page on its official website.

They can provide direct assistance and guide you through any further troubleshooting steps specific to your device or account.


Does Amtrak have an app?

Amtrak does have an app available for both iPhone and Android devices. The Amtrak app provides users with easy access to all the travel information they need, right at their fingertips.
It offers a simple and intuitive interface for booking tickets, checking train status, and accessing essential travel information. The app is free to download.

How do I fix my Amtrak app?

If the Amtrak app is not working for you and unable to book tickets, you can wait until the problem gets resolved, try clearing the app’s cache, or check for any Amtrak app pending updates.