Fix: EDD Error Code Ax000000 [2024]

EDD Error Code Ax000000: EDD, with the full form Employment Development Department, is a government department, administering disability insurance, unemployment insurance, and paid family leave programs. 

Through its official website, you can file a claim for all the aforementioned benefits, manage your tax account skillfully, and explore multiple crucial resources to succeed. But, with the recent EDD Error Code Ax000000, you’ll be stuck logging in.

This EDD Error Code Ax000000 will not allow you to enter your account, let alone do any work. Many users are facing this issue, but if you are one among them, then consider yourself saved because this article contains a good list of solutions to solve your problem. 

What is the EDD Error Code Ax000000?

The EDD Error Code Ax000000 appears at the time of signing in, whenever you opt to log in at the EDD platform. It doesn’t have a specific cause nor a solution, and trying the troubleshooting methods mentioned below is the only option you have. 

How to Fix: EDD Error Code Ax000000

Reset the Password

Since the issue is about logging in, if you are continuously getting the password and email ID wrong, then you should try resetting the password.

To reset the password, it will ask you one of the questions in the list and you have to answer correctly in one try, or you will be blocked.

However, the block goes off after a couple of hours at most, and you can try again – and there are a majority of chances the question will be replaced. 

Check your Internet Connection

Another common cause of the sign-in issue might be that the Internet connection is unstable or not working at all. In this case, you should switch off the connection and switch it back on after a couple of moments.

You can also consider swapping with another Wi-Fi, or switching to Wi-Fi or a mobile hotspot if you were using a data connection. 

Wait for a While

It might have happened that there was a sudden service outage at the EDD servers, which caused the website to stop working. 

Assuming this is the cause, the only solution is to wait for some time and let the systems start working properly again. 

Change the Browser or Device 

There might be bugs and glitches wandering around your browser or device. In most cases, these bugs and glitches can be kicked out automatically after some time.

Therefore, you should leave that browser and device for some time and swap with another browser and device. 

Clear Browser Cache & Cookies

Clearing the cache and cookies of your browser will not only help you run the EDD website smoothly but all the other activities on Chrome will be done flawlessly. 

For Chrome

1. Open Chrome. 
2. Go to the More option at the top-right corner. 
3. Select the MoreTools option – then Clear Browsing Data.
4. A box will appear to ask you about the time range, selecting All Time data is recommended. 
5. Put a tick to the boxes of ‘Cookies and Other Site Data’ and ‘Cached images and Files’. 
6. Confirm and all the cache and cookies will be deleted. 

For Safari

1. Open Safari.
2. Tap on the History option from the main menu. 
3. Choose the Clear option.
4. While choosing the time range – deleting the history of All Time is recommended.

Contact EDD Customer Care

Contacting EDD customer care services stands as the last solution in this list. To contact EDD, you can call 1-800-300-5616, with an alternative — 833-978-2511. 

If calling doesn’t sound enough, then you can also reach out to them through different social media platforms such as Twitter, LinkedIn, Facebook, Instagram, and even YouTube.

Frequently Asked Questions