We may earn small commission from the products mentioned in this post.
NOW TV is a subscription-based streaming service owned by Sky Group. It offers live TV and on-demand content, including movies, TV shows, sports, and documentaries. It is a popular streaming service that gives you access to all kinds of great content.
But sometimes, things can go wrong, and you might see an error code like 20024. If this has happened to you while you were in the middle of enjoying your favorite shows and movies, don’t worry – you’re not the only one facing this problem.
In this article, we’ll provide insights into what might be causing the Now TV error code 20024 and guide you through potential solutions to resolve it.
What is Now TV error code 20024?
Now TV error code 20024 has been causing frustration for numerous users. It’s the annoying message that pops up when you’re in the middle of streaming content, simply telling you that “something’s gone wrong (error 20024).”
The exact cause isn’t clear, and it affects many devices, from TVs to phones and game consoles.
How to Fix: Now TV error code 20024
Try After Sometime
If you’re seeing error code 20024, the first thing you should try is to simply wait a while and try again. It’s possible that the error is caused by a temporary issue with the Now TV servers, and waiting a while may allow the issue to be resolved.
Restart Your Router
Restarting your router is another option you have. This can sometimes fix minor network issues that may be causing the error. To restart your router,
- Unplug your router from the power source.
- Wait for a few minutes to ensure it fully powers off.
- Reconnect the router’s power and give it time to restart.
- Try streaming content on Now TV again.
Clear the App’s Cache and Data
If you’re still seeing the error code after restarting your router, you can try clearing the Now TV app’s cache and data. This may fix any minor corruption in the app’s data that may be causing the error.
To clear the Now TV app’s cache and data, follow these steps:
- On your device, go to Settings > Apps.
- Find and select the Now TV app.
- Tap on Storage.
- Tap on Clear Cache and Clear Data.
Restart Your Device
If you see the message “Sorry, something went wrong” on your Now TV and it suggests trying again or restarting your device, it means there’s a temporary issue on Now TV’s side. To fix it:
- Attempt to use Now TV again. Sometimes, these issues are momentary, and they might be resolved by simply trying a second time.
- If the problem continues, restart your streaming device (like your Box or Smart Stick). This can help clear any temporary glitches and make Now TV work properly.
Contact Now TV Support
If the error persists after trying the above steps, it’s a good idea to reach out to Now TV’s customer support. They can provide specific guidance and assistance tailored to your situation.
Frequently Asked Question (FAQs)
What is Now TV error code 20024?
It’s an error that appears when using Now TV, causing a “something’s gone wrong” message.
What causes Now TV error code 20024?
The exact cause is unclear, but it became more common after a recent app update, especially on Android devices.
How can I fix Now TV error code 20024?
To fix Now TV error code 20024, start by waiting and trying again later, as it may be a temporary issue. If it persists, unplug your router, clear the app’s cache and data, and restart your device. If none of these work, contact Now TV support for specific assistance.