Candy Crush Not Working on Facebook? [Fix 2024]

Candy Crush Not Working on Facebook: If you are into puzzle mobile games, then there is no way you have not heard about and tried Candy Crush. While Candy Crush is the main title, it has more subunits like Candy Crush Soda and Candy Crush Saga.

Also, it comes with addicting gameplay, and cute style, and thousands of levels to play. Now, if you are a Candy Crush enthusiast and also use popular social media platforms like Facebook, then you might have also tried playing Candy Crush on Facebook.

Yet, for quite a while, we have been hearing players complaining about Candy Crush not working on Facebook. But if you are facing the same problem, then Don’t worry, because the article below contains some troubleshooting methods to help you solve the same problem.

Why is Candy Crush Not Working on Facebook?

According to our research, there is no specific cause detected or a proper solution for this issue. 

Additionally, those who are receiving the message — ‘Can’t Continue With Facebook’, and more, aren’t able to move ahead with the game at all. 

Yet, we have a bunch of causes predicted for this issue, and they are as follows:

• The Facebook app might be down.
• Your Internet connection might be poor or unstable.
• There might be a small bug or a glitch in your Facebook app.
• Your Facebook app has a lot of cache and unwanted data still uncleared. 

How to Fix: Candy Crush Not Working on Facebook

Wait for a While

As you might have known, if you are facing a minor glitch or a bug, then it can be solved on its own in some time.

Therefore, assuming that this problem is also caused by a minor bug or glitch in the app, we suggest you wait for a while and try again. 

Check your Internet Connection 

If your Internet connection is not doing a good job, then you might face issues like loading, glitching, and more while using not only Facebook but other applications on your device.

Hence, check your Internet connection, and if it is unstable or poor, then we suggest you try restarting your device, and the Internet source. Otherwise, you always have the option of switching to another Internet source.

Uninstall & Reinstall Your Facebook App

Often, the problem is with your Facebook app, and even if it’s updated, it might have a small bug or glitch in the system.

To solve this problem, the easiest method is to uninstall the Facebook app and reinstall it after a couple of minutes. 

Clear Facebook App’s Cache

If you haven’t cleared cache and unwanted data for Facebook for a good while now, then it is time you do so because these files can become a good obstacle to the swift workflow of the Facebook app. 

For iOS, 

1. Go to Settings and choose General.
2. Select iPhone Storage, then tap on Facebook.
3. Tap on the Offload App option at the bottom.
4. Download the app from the App Store.

For Android, 

1. Open Settings and go to the apps’ page.
2. Search for the Facebook app, then choose it.
3. Select the Clear Cache.

Contact Facebook Customer Care

If none of the methods worked for you, then the last option is to contact Facebook customer care services.

For this method, you can either go to the customer service page through the app or website and start searching across the FAQ and article section. 

If you didn’t find the answer there, then you can try contacting the support team through calling, texting, live messaging, or emailing, with the updated information available on the page. 

Frequently Asked Questions