Zoom Password Not Working [Steps to Fix]

zoom password not working fix

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Are you experiencing Zoom password not working problem? You are at the right place, here we will explain all the details regarding Zoom password not working and methods to resolve it.

Nowadays, Zoom is one of the widely used meeting platform. However, Zoom users are often faces various problems in the meeting platform, Zoom password not working bug is one of the common problem in the Zoom.

Zoom Password Not Working [Explained]

In this article, we are going to explain both problem.

  1. Zoom Meeting Password Incorrect/ Not working
  2. Zoom Login Password not working

Zoom Meeting Password Not Working [Explained]

Several Zoom users are facing the problem while joining the meeting. However, we didn’t find any exact reason behind this problem. Also, the Zoom has not provided any official information or solution on their official website.

After doing some research, we found the some methods to resolve this issue.

Check your Password

If you are trying to join with the incorrect password, this problem may occur, hence make sure you are using the correct password.

You can confirm your password by asking the other members of the meeting.

Clear Data & Cache

Sometimes, this type of problem may happen because of your Zoom app’s unusual cache or corrupted data. To resolve this problem, you need to follow the below step by step guide:

  • Open your Settings.
  • Find Apps.
  • Open the Zoom app.
  • Tap on the Clear Data & Cache.
  • After that, open the Play store and check for update.
  • If there is any update available, update it.

Now, try to join the Zoom meeting again, see the problem has been fixed or not.

For Zoom Desktop App

If you are using the Zoom Desktop version, you can follow the below solution:

  • You can find your correct password using the joining link, your password will be text after the “pwd”.
  • Ex. If the joining link is https://us04web.zoom.us/j/458745698?pwd=BTNFMzhDAGZ0TTVXanKOWkRTVjBXAz09, your password is BTNFMzhDAGZ0TTVXanKOWkRTVjBXAz09

Many Zoom desktop users manage to fix password not working problems using this method.

Zoom Basic vs Licensed Comparison

Zoom Password Not Working in the Account [Explained]

First, you have to understand the exact problem and why your password is not working on Zoom while logging.

Why Password is not working in my Zoom?

There can be many causes behind the password not working bug. Following reasons may be responsible for the password not working problem in the Zoom:

Incorrect ID and Password

If you are mistakenly using the wrong credentials or incorrect id and password, this problem will occur. Therefore, make sure you are using the correct id and password.

If you have forgotten your password, you can reset using the Forgot Password option.

Zoom Auto Reset Password

After the new update in Zoom, your account password will be automatically reset after 30 days. This feature has been added to improve the security of Zoom account.

Hence, make sure your password has not automatically changed, or you are getting this problem because of this update. To get rid of this issue, you have to change your password in the Zoom account again.

Additionally, you can also set your account auto-reset password duration, such as 30 days, 60 days, 90 days, or 120 days.

Here is the step by step guide to change your password in the Zoom account.

How to Change Zoom Password?

  • Navigate to the Zoom.
  • Click on the Sign in -> Reset Password.
  • Enter your Email address.
  • You will receive password reset link in your Email account.
  • Click on that Reset link.
  • Enter the new password here.

If you are not able to reset your password, these might be the common problems are you are facing.

Account Does Not Exist

When you tried to reset your password, if you received a message saying that no account was found, then it means that Zoom’s system did not find a Zoom account to match the login credentials that you have entered.

Therefore, ensure that you haven’t entered the zoom incorrect password and the email address was entered correctly. Or try logging in with Facebook or Google. If your account is for a business or education, you can try logging in with single sign-on (SSO) at your vanity URL.

Note that when you try to log in through Google or Facebook and you don’t remember your Google or Facebook password, then you’ll need to reset your password there.

Didn’t Receive Confirmation

While resetting your password, if you didn’t receive the confirmation email yet, and you feel that Zoom password reset is not working, kindly check your spam folder and ensure that [email protected] is allowed for your inbox.

Even though most mail servers receive the reset confirmation email within a few minutes, some mail servers may take over 30 minutes. So, wait to see if you receive it.

Still, if you do not receive the password reset email, visit here for assistance.

We hope this information will help you get rid of the Zoom passcode not working issue, if you are getting other issues with your Zoom account, let us know in the comment section below. We will try to find the solution to your problem as soon as.


In this article, we have explained both Zoom Password not working, such as Zoom Meeting Password Incorrect and Zoom account login problem. Both problems may occur for different reasons.

Above, we have briefly explained all the details and solutions regarding Zoom password isn’t working problem.

Other Zoom Error Codes: