Zoom Error Code 3038 [How to Fix]

Zoom Error Code 3038 fix

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Zoom Error Code 3038, Zoom Error 3038: Many Zoom users are getting the error code 3038 on their app. This article will explain all the details regarding Zoom Error 3038 and the method to solve it.

Zoom users are getting the error message as “The meeting has problem. (Error code: 3038)” on their Zoom screen.

What is Zoom Error Code 3038? Causes of it.

Zoom Error Code 3038 represents a problem related to the Zoom meeting expiration. It simply means that the meeting you are trying to join has expired.

Also, make sure the token which you are using is not expired, it is still valid.

So what could be the solution? Read the following instructions.

How to fix Zoom Error Code 3038?

You must have to contact the meeting host to join again or get more information about your meeting or webinar.

You can also try it after 1-2 minutes to make sure your problem is not temporary. Read on further to know more information on how to fix this issue.

Check Your Internet Connection

Firstly, you’ll have to make sure that you are connected to a stable internet connection. If there is an internet connection issue, please try to fix it first.

A slow or poor internet connection can interrupt you from using the zoom or prevent you from joining any meeting.

Server Down

Since several large meetings are happening across the world through Zoom, its server sometimes crashes and thus leading to the issues like Zoom Error Code 3038.

In this case, you can try waiting for a while till the issue gets fixed itself and bring the servers back online.

Check With the Meeting Host

As the meeting host is the one who schedules the Zoom meeting, so typically a Zoom meeting starts when the host arrives.

When you get this error code 3038 rather than getting redirected to the waiting page, you can try contacting your meeting host and ensure whether the meeting has started or not.

Update Your Zoom

Sometimes an outdated version of the Zoom application can lead to a various number of problems and Zoom error 3038 is no exception. Hence, ensure that you are using the latest version of the Zoom app.

Clear Cache

You can also try clearing the App’s Cache and allow all the permissions. Once it is done, restart your device and check if the Zoom error code 3038 issue is fixed or not.

Contact Support

If none of the solutions mentioned above didn’t work, you can try contacting their customer support by calling them at (888)799-9666 or submit an online form at https://support.zoom.us/hc/en-us/requests/new.

Hopefully, this information will help you solve your problem. If you have any other issues with your Zoom, please comment in the comment section below. We will surely try to solve your problem.


Zoom Error Code 3038 is happening because the meeting or webinar has expired. Here, we explained all the information and the solution to fix the error 3038 in Zoom.

Other Zoom Error Codes:

Zoom Issues:

Zoom Password Not Working?

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