RingCentral vs Zoom: Which Is Better For You? [2022]

We may earn small commission from the products mentioned in this post.

RingCentral vs Zoom – You might be wondering which video-audio conferencing app is best? In this article, I’ll help you to choose between RingCentral vs Zoom.

In the recent time of this pandemic, the use of video conferencing apps has become one of the most prominent ways to connect with other as they allow you to have connection with multiple people you want to connect virtually for personal, business, and educational meetings.

Both RingCentral and Zoom has same interface just the color palette looks different. The way Zoom works is like any other meetings application. You’ve to download the application on your computer or you use the mobile devices where you can download the app from apps Store.

The way the RingCentral works is pretty simple, you can simply host a meeting and ask somebody you know or want to, to join the meeting using ID code. You can also schedule your meeting by giving time, date, and duration of your meeting.

RingCentral vs Zoom: Which is better?

RingCentral

RingCentral is a cloud based communication and collaboration tool which offers you a hosted phone, deliver a secure and fax functionality over the internet.

RingCentral customer’s feedback played an important role in the development of better web conferencing, video conferencing, file sharing, in-meeting chats, task management solution called “Glip” by RingCentral. This surpasses its original conferencing tool, RingCentral meetings. You don’t actually need to download the application to join a meeting.

The way the RingCentral works prominently is its full duplex, so you can talk over each other, but  it does favor for whoever is the loudest and suppress the others to cut down the back ground noise, so, that can be a problem if someone else is actually louder than you.

However, as the host you can control their microphone where you can mute everybody or can ask your participants to mute themselves and unmute when they want to talk or say anything, so they can all hear you.

This is the most prominent application on the internet for online meetings, there are variety of other applications, but some of them are enormously expensive.

You can view, create, assign tasks, set due dates, create descriptions, check updates on tasks you’ve assigned to other users, color-code them, view upcoming tasks, and even view past due or completed tasks. There’s also a checklist format which makes it easy to keep track of which tasks you’ve completed.

Zoom

Zoom is a cloud-based video conferencing software apps which have become prominent in such a short span.

It can also be used for screen sharing, meeting recordings, live chat, and webinars. It is an ideal conferencing tool for schools, colleges, larger organizations, small, medium, and large sized business and enterprise.

With Zoom, you can create and vote on polls, use the white board feature to share your thoughts and ideas in real-time, or use the hand rise feature which notifies the meeting host when you want to talk without disturbing the entire meeting.

Its white board feature has a preloaded icons, images, templates to speed up the process, or you can simply freehand draw on the whiteboard. Its co-annotation feature allows users to edit files and take advantage of instant syncing.

Zoom’s screen sharing option allows users to share their whole desktop or can share a single file. Its side-by-side view makes it easy to get a clear view of two simultaneously shared screens by meeting participants.

For using the desktop computer, it can be a little more fiddly with it, once you launch the program you just got to make sure you go to settings and go to audio side and make sure you pick up the proper microphone and speakers you are using, so that you’ll be able to hear everybody.

RingCentral vs Zoom: Comparison

Look out the feature below where we compare Glip by RingCentral and Zoom’s essential features such as meeting schedule, meeting analytics, meeting recording, live chatting, team collaboration, video quality, integrations, and mobile application.

Meeting Schedule

Both RingCentral Glip and Zoom lets users for on-demand and scheduled meetings, and they can also swiftly change from a chat messages to video conference.

RingCentral Glip: it’ll allow you to schedule recurring or one-time meetings from your Google calendar, RingCentral Glip account, or Office 365. Furthermore, it also offers two-way syncing with your selected calendar application and also, it allows you to schedule meetings for others or for yourself.

The most important feature is that RingCentral Glip has its own calendar feature that keeps track of your upcoming meetings even easier.

Team events option allows you to make calendar events for specific teams which automatically plugged into each team member’s Glip calendar, this will then shows the time, date, who created it, title of meeting and which team will be there.

Zoom: you can be able to pre-schedule Zoom meetings in the mobile or desktop app within the Zoom web portal or from the Google calendar.

You can schedule your conferences  and can also be able to schedule them for others in your organization which totally depends on the Zoom plan you have.

Once you’ve selected the time and date for your meeting, you can give it a password, name the meeting and announce its topic, enable the waiting room, and can use an automatically given meeting ID or your personal meeting ID number.

As with RingCentral Glip, you can schedule your meetings and you can also turn on the upcoming meeting alerts and email notifications to participants.

Meeting Recording

Both RingCentral Glip and Zoom allow you to record the whole meetings which make it easier for those who were not able to attend the meeting.

RingCentral Glip: it can hold up to 100 hours of desktop and mobile recordings of the video and audio for almost a year and it is possible to add more cloud storage if needed.

As soon as the meeting ended, you can also  send the recordings of the meetings to the participants.  Only the meeting host has the ability to start and stop the meeting as they want.

Its has a feature which allows users to send out recordings of meeting highlights which makes it easy for those participants who weren’t able to attend to get the most important information without need to re-watch the whole meeting recordings.

Zoom: only local recording is offered for Zoom’s free plan. Nonetheless, with paid plans, users are allowed to select between cloud and local recordings.

As with RingCentral Glip, you can buy extra storage for your Zoom accounts and only hosts and co-hosts are allowed to start and stop the meeting and that all participants will be informed that they are being recorded.

It also has an amazing advanced recording features such as automatic audio transcript, the ability to record only audio files, timestamps, and auto-deletion of the recording after some time. Unlike RingCentral Glip, Zoom automatically record the meeting chat logs.

Meeting Analytics

Both RingCentral and Zoom have meeting analytics and reporting tools that help to measure attention, attendance, and engagement.

RingCentral Glip: its analytics has data on who has attended meetings, how long each participant remained in the meeting, and who invited and declined them. Likewise, it also shows activities such as recording or sharing their screen,  that guests took during the meeting. Glip analytics also show historical and live data regarding the location of the user.

Zoom: it is quite advanced than RingCentral as it not only provides data about meeting attendance, guest lists, but also information about the devices used by the attendees to access the meeting and the location of the participant.

Live chat and Team collaboration

Both tools allows users to quickly transits from a chat to a video call, share their screen and edit and upload files

RingCentral Glip: Glip’s chat tool allows for user mentions, user favorites, messages, and public and private messages for external and internal users. It also has a message history search bar which makes it easy to search for essential old messages.

Its screen sharing option allows you to share your entire desktop screen or a single file and give remote control access to other users. Your Glip workspace automatically stores all your files and integrates them with Google Drive, so you’ll be able to find all your essential project files in a single interface.

You can create teams both before or during video calls and can choose to make the team private or public. One of the most prominent feature of RingCentral Glip is its in-app note-taking tool that allows you to write your own notes during a meeting.

You can see shared notes from other teams and conversations, view and update any past notes, and can even share your own notes with other users.

Zoom: It’s in-app chat messaging tool makes it easy and simple for users to send team wide, public message, private one-on-one messages during a video call without disturbing the whole meeting.

Users are also allowed to mention and tag one another, react to messages with emoji’s, share and take screenshots, upload files and links, within the chat interface.

Your chats are instantly synced with your connected device and can include both external and internal participants and also allows you to star people and channels and provides a searchable chat history. In addition to video calling and chat messaging, Zoom also offers team collaboration.

Integrations and Video Quality

Both RingCentral and Zoom have  a virtual background that lets you to choose from pre-made background image or upload a image of your own.

RingCentral Glip: It integrates with Twitter, Slack, Facebook, Zapier, Zendesk, Instagram, Google Drive, Microsoft Teams, Dropbox, Salesforce, OneDrive, Mailchimp, etc. It offers a 30fps HD video and dynamic solution.

Zoom: It integrates perfectly with Facebook, GSuite, Google Drive, Zapier, Skype, Glip, Microsoft OneDrive, Salesforce, etc. Like RingCentral Glip, Zoom also has 30fps video quality.

RingCentral vs Zoom: Pricing

RingCentral: it is completely free but it doesn’t include many features and Glip has a free and one paid plan which costs $11.99 per month.

Glip pro+ – You can host up to 200 participants, advanced admin controls and analytics, different business app integrations, 100 hours of cloud recordings with maximum one year recording retention.

Zoom: it has both basic and paid plans. It’s paid plan includes;

1. Zoom Basic – this is completely FREE, unlimited number of meetings, can host up to 10 participants, duration is 40 minutes and meetings cannot be recorded.
2. Zoom Pro – it costs $14.99 per month, unlimited number of meetings, personal meeting IDs, cloud recording the conference, you can only have 24 hours meetings duration.
3. Zoom Business – it costs $19.99 per month, brand Zoom conferences with the company branding and URLs, dedicated customer support, transcripts the Zoom meetings recorded in the cloud.

Verdict: Basically, all video conferencing apps work pretty much the same way, but they differ in many features such as video-quality, audio-quality, costing, limits on meeting duration, number of participants you can add, security and you might have issues with the stability too. While researching about RingCentral vs Zoom comparison, I found that many reviewers like sing Zoom as it is quite easy to set up, use, and administer. Now, it’s up to you to choose between one of them according to your convenience and usage.

FAQs

Zoho Meeting Vs Zoom: Which Is Better? [2022]