Nike Error Code 98D2586B? Try these Steps to Fix it! [2023]

Nike Error Code 98D2586B fix guide

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Nike Error Code 98D2586B, Nike Error 98D2586B – Many Nike app users are encountering the Error code 98D2586B on their device.

However, Nike hasn’t released any official statement or update regarding this bug. After doing some research, we manage to find out the some information regarding this problem and what can be the solution of it.

Nike Error Code 98D2586B [Explained]

The issue is happening from Nike’s end, and the error message is shown as


Sorry, we are unable to process your order. For more information please call 1-800-806-6453 for help.

[Code: 98D2586B]

According to many users, the error occurs if you order more than 1 item per day. However, many users have been facing this problem with their new account or while placing orders for the first time.

Nike Error Code 98D2586B fix

So, how can you get rid of this problem? Nike help center is replying after the 2-3 days. In this scenario, you should apply the below solutions to resolve this issue.

How to Fix Nike Error Code 98D2586B?

It is quite difficult to solve this issue since it is happening from Nike’s end. Still, you can apply the following troubleshooting steps to resolve this problem.

Disable your Ad-blocker

If you are using the Ad-blocker on your browser, this might be the reason behind this problem. So make sure your ad-blocker is disabled.

How to disable Ad-blocker on Chrome

Follow this process to disable your ad-blocker:

  1. Usually, on Chrome, ad blockers operated as a browser extension.
  2. Click on your Ad-blocker extension in the top-right corner.
  3. When you click on the Ad-blocker extension, you will get the switch to OFF.
  4. Click on it and OFF your ad-blocker for

You can enable the ad blocker again by navigating back to this menu and clicking the toggle switch.

How to disable Ad-blocker on Firefox

  1. Launch Firefox browser and press the Firefox button
  2. Choose Add-ons from the menu and tap on Extensions
  3. Select your ad-blocker and click Disable.

Now, your ad-blocker has been disabled although it is still installed on your device. You can enable it any time.

Clear your Browser’s Cache and Cookies

While using browsers, they may store certain information in its cache and cookies as all browsers want to make the loading process faster.

Therefore, your browser’s cache may get corrupted because of stored data. Here, it is recommended to clear your browser’s cache and cookies to prevent this error.

Clear browser cache and cookies on Android

  1. Open the chrome app on your Android device and click on three dots
  2. Select History and tap Clear browsing data
  3. Tick the cookies and site data and cached images and files and hit the clear data button

Contact Support

  • You can tweet or message at @nikestore or post your issue on Twitter.
  • You can contact to Nike’s official support by visiting here:

First, if you are using PayPal or any other payment method, try to resolve the issue by clearing the browser’s cache and cookies.

If it doesn’t work, move to the next method.

Use Different Account

If you are getting this error code while ordering more than one order, you can create more than one account to resolve this problem.

Additionally, make sure you are not getting this error code because of the following issues:

Check your Internet Connection

Make sure your internet connection is working perfectly, if there is any problem with your connection, first resolve it. After that, try to order on the Nike app.

Nike website not working

There can be several causes behind this error code. Sometimes, this problem may occur from Nike’s end. In this case, you should wait until the error gets automatically fixed or the next update from Nike.

You can check various Twitter, Forums, Social media to get more information or solution regarding your problem.

You can also visit this site and check if the server is down.

Use Different Browser

Sometimes, your browser may prevent your access to certain websites because of its corrupted cache or cookies. In this case, you can try clearing your browser’s cache and cookies or simply use different browsers like Google Chrome, Safari Browser, Firefox, or Microsoft Edge.

Nike Checkout Not Working?

If you are having trouble completing your trouble, you can try to re-check your shipping and payment details for any incorrect or missing information, which is why Nike checkout might not work.

Also, remember that, if an item in your bag has sold out between the time you added it to your bag and when you tried to finish to check out, Nike doesn’t let you place your order.

Besides, you may also get an error message if you have an item in your bag that isn’t approved for a promo code, which you might be trying to redeem. So, you can try contacting their customer support and explain your problem.

Hopefully, you will find this information to solve your problem. If you are getting other issues in your Nike app, let us know in the comment section below, we will surely try to resolve your problem.


Nike Error Code 98D2586B is related to the ordering on the Nike app. This article has explained all the details regarding this error code and some possible methods to resolve it.

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One Comment

  1. Michael Jones says:

    I spoke with a customer service rep and was told it was due to my billing info. After numerous attempts it finally took my order using paypal. Hope this helps.

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