Crunchyroll Premium Not Working [How to Fix]

Crunchyroll Premium Not Working

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Crunchyroll Premium Not Working – It is very frustrating to watch the Crunchyroll with various problems. Many new Crunchyroll Premium users are facing various problems after the purchasing the premium plan.

Due to this bug, people unable to use the premium features after purchasing the premium plan.

In this article, we will explain all the details regarding Crunchyoll premium not working and how to get rid of it. First of all, you have to understand what exactly the problem is and why it is happening in your account.

Why is my Crunchyroll Premium Not working?

There may multiple reasons behind this bug such as Payment not received, multiple account problem or any other error.

Payment didn’t received

According to Crunchyroll this error may occur if your payment is not received by the Crunchyroll. If your payment is not received by the Crunchyroll, your premium membership will automatically get expired within 10-30 days. In this case, you have to purchase a new Crunchyroll membership.

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Multiple Account

If you have created more than one Crunchyroll account, this problem can occur. In this case, you may be using a different account that has no premium plan. You should check your order status page to check the recent purchase stats. If there is no any purchase stats, check your other account.

Deactivate error

Sometimes, an error may automatically deactivate your premium plan. In this case, you should contact to the official customer service support of the Crunchyroll.

You need to add the below details in your complain:

  1. Total Amount Charged
  2. Transaction date
  3. For Credit card users:
  4. Your Full name as per credit card
  5. Your credit card company name
  6. Last 4 digits of your credit card no.
  7. Expiration date of Credit Card
  8. Billing Zip code of Credit Card
  9. For Paypal users:
  10. Primary email of your Paypal account
  11. Paypal transaction id for specific payment (if available)

You can contact to the official customer service by visiting here:

Crunchyroll customer service will surely solve your Crunchyroll premium not working issue as soon as. It can take 1-2 days to completely resolve the problem.

Hopefully, this information will be helpful to solve your problem. If you are experiencing any other issues in your Crunchyroll, feel free to comment it in the comment section below. We will surely try to find the solution of your issue.


In this article we have explained all the causes of Crunchyroll Premium not working, we have also mentioned some ways to solve this problem.

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