Afterpay Not Working? Try These Steps To Fix! [2024]

Afterpay Not Working? –Did you get troubled while using Afterpay? Is Klarna down, or is it not working at checkout? Don’t worry; you’re at the right place!

This article will easily show you ways to fix the Afterpay not working issue. Before getting into the solution, let’s first understand Afterpay and how it works.

Afterpay Not Working?

Afterpay is a FinTech business that lets online and in-store customers purchase a product instantly and pay for it later with four equal repayments.

All you need to do is create an Afterpay account and provide some basic information like name, phone number, date of birth, email address, house address, and credit or debit card number.

Then, you’ll get a small spending limit, which you’ll have to repay over time. However, you’ll need to pay the first payment during the checkout and the remaining at the next installments.

So, let’s now understand why Afterpay is not working and how to fix the issue.

Why is Afterpay Not Working?

Usually, Afterpay payments are managed directly by Afterpay, so it might not be available at the checkout if you haven’t repaid your payments. Or there is a possibility that the Afterpay server might be down, which is preventing the app from working properly.

Keep on reading to find out how to fix the Afterpay Not Working issue;

Is Afterpay Down?

There’s a lot of possibilities that many people are using the Afterpay app currently, which is why it is causing the server issue.

Here, you can go here and find out if there are any server or service outages. If yes, you’ll need to wait for some time till Afterpay fixes this issue.

Afterpay declined

It is possible that your order may be declined, even If the order amount is less than your estimated spending limit, because Afterpay uses different factors to determine approval of orders.

Moreover, in addition to your individual spending limit, there may be additional limitations depending on the merchant where you are shopping.

Afterpay not working at checkout

Afterpay may not approve your transaction if they see that your account has overdue payments, which is why it might appear at checkout.

In this case, you’ll need to ensure that you’ve repaid your payments on time.

Login Issue

If you are not able to log in and use the app, ensure that you are using the same email address that you gave them when you made your first purchase. And also makes sure you have a strong internet connection.

Update the App

Sometimes, you may be using the older version of the app. If this is the case, ensure you have updated the Afterpay app on your device to access safe and secure payments.

Because using the latest version makes sure that you have all the latest features. Therefore, make sure you have the latest version of the Afterpay app.

Afterpay Customer Service

If none of the above solutions work, you can always try connecting to Afterpay’s customer service and explaining the issue you’re facing currently.

You can connect to their customer support via email at [email protected] or call them at 855-289-6014.

Final Words: Hopefully, the above article might have helped you to know how to fix the Afterpay not working issue easily.

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